lexic.ai

We build voice and text agents to capture feedback from both customers and patients. Check

[lexic.ai @AiLexic]

Customer Research is non-negotiable. Improve the way you understand your customers and do it efficiently at scale

[lexic.ai @AiLexic]

#kpmg fue pillada!
Emitió un informe sobre el uso de la IA con casos de uso inventados por la IA. Qué paradoja no? #observability #aiaudit #aiact
https://t.co/hWbEaismnC

[lexic.ai @AiLexic]

#observability #ai Most of our clients invest a huge effort on deploying AI Agents. But once they launch it is hardly monitored.
At https://t.co/6xNuxOj37P we provide the necessary tools and platform to monitor AI Agents at scale: performance, security, compliance

[lexic.ai @AiLexic]

Four categories of work https://t.co/JCXMotKRxv Digital Workers handle:

→ RETAIN: renewals, NPS, churn prevention
→ GROW: lead qualification, cross-sell, campaign activation
→ OPERATE: claims, tickets, onboarding
→ KNOW: market research via AI interviews — results in 48–72h

[lexic.ai @AiLexic]

Enterprise AI in 2025: knows what went wrong, tells you about it, waits.

That's not a Digital Worker. That's a very expensive alarm clock.

[lexic.ai @AiLexic]

The architecture that makes this work:

Each agent is connected to your actual systems. Salesforce reads the account. The CCaaS logs the interaction. The ERP confirms the transaction.

No synthetic data. No "demo mode." Your infrastructure, your policies.

[lexic.ai @AiLexic]

Most "AI platforms" are SaaS with an LLM bolted on.
Lexic Pulse isn't.
We rebuilt it as Generative AI as a Service: → Agentic architecture → On-premise for regulated industries → Native MCPs — any LLM connects
Your conversations. Your infrastructure. Your intelligence layer

[lexic.ai @AiLexic]

From operational blindness to Actionable Insights
#CustomerExperience #customerinsights

[lexic.ai @AiLexic]

ou don't need more charts. You need Action.

Lexic Pulse delivers alerts and insights directly to the people who can fix the problem. We convert Support conversations into Strategy.

[lexic.ai @AiLexic]

Your business is operating with a massive blind spot. 🫣
Most companies make strategic decisions based on the 1% of customers who answer surveys... while ignoring the 99% of daily interactions in their Support Center.
That ends today. Introducing :
https://t.co/997hnS8gJh

[lexic.ai @AiLexic]

We don't just "listen" (Passive). We "ask" (Active).

When our Audit detects a trend—like a spike in pricing complaints—we automatically trigger AI Agents to interview customers and dig deeper into the "Why".

Detect ➡️ Diagnose ➡️ Resolve.

[lexic.ai @AiLexic]

La IA debería servir para liderar mejor, no para aislarte más rápido.

Si quieres leer las conclusiones de las 100 entrevistas y ver cómo salir de esta "Madurez Reactiva", descarga el informe completo aquí: https://t.co/5HHyvEap6M

#IA #Liderazgo #CEO #OpenAI #CLevelStudio

[lexic.ai @AiLexic]

Hemos entrevistado a 100 Directivos españoles sobre Inteligencia Artificial. Y he encontrado un patrón que nadie cuenta en las noticias.

No es que sean más productivos. Es que nunca han estado tan solos.

Abro hilo sobre el síndrome del "Directivo Orquesta" 🧵👇

[lexic.ai @AiLexic]

La eficiencia individual está matando la inteligencia colectiva.

En este vídeo de 1 minuto te explico el hallazgo completo y cómo evitar caer en la trampa del aislamiento 👇
https://t.co/ELGv5EtJ95