@O2 Trying to report my lost phone to get this blocked. Tried 3 times today and have been on hold for an hour each time. Need to go through the claims process to arrange a new phone. Terrible that I can't get my phone blocked to protect myself. Please can you advise
@VinegarYardLDN worried that my refund will not be processed from my cancelled reservation on the 16th Dec. Can someone confirm that I will get my money back?
@sweatybetty @naomiincork Hello @sweatybetty I have also have the same problem. Order placed on Nov 26th, money taken and no delivery. It was a Xmas present as well. I have DM-ed you to try to get this resolved. Really disappointed
@sweatybetty order placed on 26th Nov, money taken and no delivery. Impossible to get hold of and no replies to their customer service messages, tried twice in the last week. Will I ever see my order in time for Christmas to give my friend her present or have I just wasted Β£70??
@MPSWandsworth@MPSWandsworth when will the helicopter stop circling the Clapham/battersea area? It is so disturbing for residents and has been flying for hours!!!
Appalled by lack of flexibility, poor customer care and RUDE call centre staff at @ZARA Was unable to return a dress within the 30 day window due to illness. Dress has tags on, proof of purchase and is still being sold full price. Will happily accept store credit but no flex!!
@British_Airways Please can I get a response, its been 6 weeks an nothing. I have lost a day of my holiday, travelled from the wrong city at my own expense and now no response or compensation. Totally unacceptable, when will my claim be looked at??? #BA#britishairways
@BritishAirwaysT Can never get through on the phone, even though I have been waiting 6 weeks on a response from my compensation. Totally unacceptable, when will there be any news??? Will I ever get my money back??? #britishairways#britishairwayssucks
@BritishAirwaysT Compensation claim put in on the 6th August and still no news on my expenses and compensation being repaid! On hold for 30mins yesterday to be told at 17.03 that the team finished at 17.00!! Phone lines always busy. Will I ever get my money back? #BritishAirways
@BritishAirwaysT Compensation claim put in on the 6th August and still no news on my expenses and compensation being repaid! On hold for 30mins yesterday to be told at 17.03 that the team finished at 17.00!! Phone lines always busy. Will I ever get my money back? #BritishAirways
@British_Airways
Horrified to see the below blanket response to someone who has been a previous employee with a wife who has been in a serious accident. So insensitive and cruel to those families going through unexpected pain and suffering made worse by you!!#BritishAirwaysSucks
Appalling customer service from @British_Airways - Following my mothers injury which has left her with life changing spinal injury, my stepfather (who worked for BA for 40yrs!) tried to recover the cost of a flight she is now unable to take and received the following response..