My Ola scooter’s touchpad suddenly stopped working and now the vehicle is completely stuck. No way to start it.This is exactly the kind of reliability issue customers keep facing with @OlaElectric. Need immediate support. This is unacceptable for a daily commute vehicle. @bhash
@OlaElectric refund ₹2942 I paid for a drive belt replacement. I already had Ola Care Plus which included free belt replacement. You removed this feature during my active plan without informing me. That’s a clear violation of the Consumer Protection Act 2019. Shameful practice
@actionmediahere@OlaElectric@bhash Absolute nonsense!! Find a mechanic, diagnose the issue, order parts, wait for them to arrive, and get them fixed by a local mechanic? Who's responsible if something goes wrong? Warranty and Care+ seem useless in this scenario #olaelectric
@bhash@OlaElectric Absolute nonsense!! Find a mechanic, diagnose the issue, order parts, wait for them to arrive, and get them fixed by a local mechanic? Who's responsible if something goes wrong? Warranty and Care+ seem useless in this scenario
Lakhs of customers are already harassed by your responses for their ongoing problems with the vehicle. How many more lives will you put at risk? Lakhs of customers have invested their hard-earned money, trusting your brand #OlaElectric#ElectricVehicles https://t.co/e3WgURQ6EN
1/2 @bhash@OlaElectric, how long will you keep launching new products and ignore the things you previously promised? There's a thing called after-sales service - looks like you've forgotten about that.
It's now official. @atherenergy has overtaken @OlaElectric. Hero is breathing down Ola’s neck.
In September 2025, TVS led, as usual, with 21k electric scooter registrations, and Bajaj did nearly 18k.
Ather passed Ola, clocking 16,558 units while Ola managed just 12,223. Hero, with Vida, is just 367 units behind.
Even deep discounting isn't helping Ola. The sales slide has now gathered momentum. And if not arrested, fears of an implosion won't be misplaced.
It's a stunning reversal for what was once India's biggest electric 2 wheeler maker.
At its peak, Ola Electric held over 50 % of the market. It was a Maruti Suzuki of sorts, with utter dominance of the Indian electric scooter market.
How the mighty have fallen!
A pale shadow of its former self, Ola Electric has just about sold 12,000 electric scooters in September 2025. September is a month that typically nets big numbers for nearly all automakers, for it's the season of buoyant sentiment, of festivity, of big purchases.
Despite having an electric motorcycle - something that none of the bigger players have - Ola seems to be digging itself deeper into a hole. Plunging sales show no signs of reversal.
The reasons are for all to see.
1. After sales service is in the absolute pits. There are literally thousands, if not lakhs of Ola electric scooters in disrepair, stranded at service centers, often for months, without parts to fix. Word has gotten around. And new customers - frigid with fear - aren't biting the bait. They don't want to have to do anything with Ola. ‘Give us a TVS, Bajaj, or Ather. No Ola please.’ That's the overarching sentiment. It's a horror show.
2. Sales outlets have also shut down across many Indian cities. Ola's bold gambit of going it alone, with a company-owned-and-operated sales and after sales network has come to bite it where it hurts most. There's a reason why automakers have a layer between themselves & customers. Sales, customer service, compliance, grievance redressal - all have suffered.
3. A top heavy, founder-led decision tree isn't allowing the brand to do what's right for the company to survive, forget thriving. It's inexplicable that the Ola board, which includes marquee investors many who’ve sunk millions into the company, seems to be twiddling thumbs. Is this the IPO effect, of privatizing profits and socializing losses?
The jury is out on this. There will be questions asked, if not today, tomorrow. Remember, Ola is now publicly-listed company. There's only so much that window dressing (through throwaway discounting to pad sales numbers) can do. Eventually, the hole will get too large for the ship to stay afloat.
4. Deep discounting to hold on to market share seems to have left the company with little to no money to fix 1. Service 2. Sales & 3. New product development. Big announcements haven't fructified. The Gig range is nowhere to be seen. The three wheeler seems dead, & the much vaunted electric car is in deep freeze. While every Independence day sees a rash of new, often outlandish products being showcased, most of them never see light of day.
5. And the exodus continues. Top talent, poached from the best of India Inc, have either left in disgust or have been unceremoniously fired. These were the same people, who once helmed important positions at the country's blue chips - from a Bajaj to a Unilever. If the exodus is so large and so deep, there must be something wrong at Ola Electric, no? And its temperamental Owner-CEO - Bhavish Aggarwal - has gone quiet. Is he putting his head down and quietly building, or has he given up? Who knows.
Will Ola turn out to be another Byju’s? Well, a betting man would lay out his bets. Things don't look good, and could only get worse before getting better.
It’ll take a miracle, a lot of PLI money, and probably Bhavish Aggarwal’s ouster, to turn Ola around. Amid all this, Ola Electric’s stock just rose 5 %. Make of it what you will.
@kunalkamra88 may have the last laugh.
🚨 EV Market Share (September 2025)
• TVS : 21.6%
• Bajaj - 18.76%
• Ather - 17.4%
• Ola Electric - 12.85%
• Hero : 12.24%
Ather Surpassed Ola Electric For The First Time
Ola Electric's Market Share is Declining YoY
They Badly Need To Fix Product & Service Issues
Alarming issue @OlaElectric 🚨
• Workshops say parts are “out of stock” but staff sell & fit them privately for cash.
• Warranty jobs denied officially, done secretly for money.
• Company parts disappearing from workshops.
Is this the service standard? @bhash#ola
UNACCEPTABLE!11 DAYS since my @OlaElectric scooter has been stranded in the middle of the road & NOTHING'S BEEN DONE! This scooter's barely 5 MONTHS OLD & already breaking down repeatedly!When will ola take responsibility for its customers experience?
Hon'ble Minister @nitin_gadkari ji, @hd_kumaraswamy ji, many of us bought into the EV revolution and 'Make in India' initiative, investing our hard-earned money in Ola Electric scooters. However, the harsh reality is that over 90% of customers have been struggling with subpar
servicing since the beginning. Numerous scooters are currently off the road, leaving owners in a difficult situation. The root cause? Ola Electric's service centers are shutting down due to a severe parts shortage.