Abdullah Nesar

IIT Kgp Alumnus | Software Engineer @AWS

[Abdullah Nesar @Ajnesar]

@yamaltweets Ameen

[Abdullah Nesar @Ajnesar]

@Pluxee_india Why am I being charged repeated inactivity and convenience fees? I’ve noticed multiple unfair deductions over the last few months. Existing customers were not given a fair option to opt out. Had this been clear earlier, I would not have chosen Pluxee.

[Abdullah Nesar @Ajnesar]

@lastminute_com @etihad @EtihadHelp can you please assist. Thanks

[Abdullah Nesar @Ajnesar]

@lastminute_com, I have tried contacting your customer service multiple times to reschedule my outbound flight for tomorrow, but no response. Can you look into urgently.

[Abdullah Nesar @Ajnesar]

@lastminute_com can you please reschedule my Etihad flight date? @etihad is not charging for rescheduling after March 6th

[Abdullah Nesar @Ajnesar]

@SKECHERSUSA For the third time, I received the same "I don't care" response from the CC team. I don't understand how you can blame the customer for your salesperson's negligence. Innovation without customer obsession will lead you nowhere. @SKECHERSUSA @SkechersIndia
#unfair

[Abdullah Nesar @Ajnesar]

@SkechersIndia Extremely disappointed with customer service on case #00648481. The Jamshedpur Outlet salesperson irresponsibly instructed to machine-wash my ₹15,000 shoes. The delicate mesh tore in the second wash, causing irreversible damage! I don't find any customer support.

[Abdullah Nesar @Ajnesar]

@SKECHERSUSA I have DMed you the details again, let me know if you received them.

[Abdullah Nesar @Ajnesar]

@SKECHERSUSA @SKECHERSUSA I have DMed the order details and contact info. I am looking forward to getting a better resolution.

[Abdullah Nesar @Ajnesar]

@SkechersIndia The response I got back from your team is kinda "I don't care". I seriously need this to be escalated, this does not solve my problem.
Cc @SKECHERSUSA

[Abdullah Nesar @Ajnesar]

Escalating to @SKECHERSUSA for better support.

[Abdullah Nesar @Ajnesar]

The case was closed unresolved, with the attitude "not my problem." My family and I have always relied on your brand and the guidance of your sales team. I was given misleading instructions, leading to damage to an expensive pair of shoes. I expect better support on this case.

[Abdullah Nesar @Ajnesar]

@AskAIB I have DMed for assistance on the same issue. Request to please help me resolve.

[Abdullah Nesar @Ajnesar]

Hi @AskAIB, I am an existing customer. I need to get an attestation on a copy of my passport to open an NRI (Non Residential Indian) account in India. Can you please help with the process/appointment?

[Abdullah Nesar @Ajnesar]

@EtihadHelp @EtihadHelp sent pnr and screenshot

[Abdullah Nesar @Ajnesar]

@EtihadHelp I am trying to purchase extra baggage online for my tomorrow's flight, but the transaction keeps failing. Tried multiple times, contacted customer care but couldn't find any help. Kindly help me with this.

[Abdullah Nesar @Ajnesar]

@ICICIBank_Care Waiting for your call. @ICICIBank_Care

[Abdullah Nesar @Ajnesar]

@ICICIBank I had paid Etihad Airways via UPI (etihadairwayswl@icici) which was debited successfully from my SBI account. I haven't got a confirmation booking from Etihad yet nor a refund. As per Etihad this was soft charged and will be refunded by ICICI.
CC @EtihadHelp

[Abdullah Nesar @Ajnesar]

@EtihadHelp I am not getting any response from your end even on DMs. I have provided sufficient transaction details. I am not getting proper support from your end, please provide me the refund for the booking. Not interested in booking Etihad anymore.

[Abdullah Nesar @Ajnesar]

I don't understand what your Backend team is doing? How can it take 48+ hours to resolve a simple issue, neither is there an SLA for the fix. I don't see any transparency in the system. I am tired following up, please escalate this issue and resolve it ASAP

@EtihadHelp @etihad

[Etihad Help @EtihadHelp]

@Ajnesar Hi there, please send us a screenshot of the bank statement showing the deduction, your mobile phone numebr along with the country code on a direct message, and we will look into this for you. *Flo