@realmecareIN@realmeIndia@skyli_realme As you mentioned earlier the display will be available by December end and now we are in Jan 25 but still the service center states we don't have any displays please contact the customer care. Where should the customer go for resolutions
@realmecareIN Since September Guys have stated that the display will be available by November end then it was December starting and now you guys are starting soon. Give me a specific date. Because I have already waited for more than 4 months.
@realmecareIN I have been showing patience since September 24 when a single line appeared on my device now it is December 24 and see my device how it has became. Still there is no resolution. you are asking us to have patience. Your service center people are saying go and talk to the company
@realmecareIN Realme Service day what should a customer call this a gimmick day. First of all avail the displays for the realme gt 2 pro for customers who are suffering from the green/pink line issue for last 4-5 months. Still the displays are not available
Get ready to save๐ฐBringing you exciting news of realme service day where you can avail exciting offer at your nearest realme service center on every 3rd Saturday of the month
@realmecareIN Story continues part 2. The current state of myRealelme GT 2pro the Flagship device of @realmeIndia@realmecareIN@realmeglobal . Please see your flagship device how efficient it has become after the software updates. And only customers are suffering from this.
@AmeetSatam Sir, You are our last ray of hope as you have already done an outstanding work for people in your Constituency. Please resolve this issue, because this is causing many health issues for the residents specially for children and ladies they are the main victims in this.
Day 2, 2nd line appeared @realmecareIN@realmeIndia this is a new way to gain trust of Customers as if we buy your products we have to suffer this way. First payment for the phone then after software update again pay for the display which is damaged by realme's official update.
New Day New Update and New pink colour line issue. Customer seeking help from the @realmecareIN service centre states we can't do anything @realmeIndia has closed their support for Realme Gt2pro. The issue is a software issue but the customer has suffer and pay for it. Why ???
@rblbank i haven't received any update or confirmation from your side till now. Every time you guys state only one line we will update you within 6 working days. When will your 6 working days end ????
I had brought a credit card from @rblbank which I had closed and destroyed in 2020 by paying all the emi's on time. But after a year they added the closing charges without informing us and destroyed my cibil. Then also I have paid the charges and emailing them to release the NOC
@GCY630298@realmecareIN@realmeglobal@realmeIndia With the Green line issue @OnePlus_IN is doing a great job resolving the issue without any terms and conditions as every brand knows the green line is a software issue and it is nothing related to the physical dents or liquid damage as @realmecareIN claims.
@realmecareIN@skyli_realme@realmeglobal The green line issue has occurred by the software update then how it is a liquid damage #Realmegt2pro is highest flagship phone of realme the service center has accepted this is a software issue then why should the customer pay for this
@realmecareIN@skyli_realme@realmeIndia after the Update of realme UI 5.0 this green line has occurred and the realme service center is asking for Rs 8500/- for the screen replacement as this is a software issue then why should the customer bear this cost. Please solve this
@realmecareIN How OnePlus is accepting the green line issue and resolving it without any understated clauses such as liquid damage or physical condition of the device and helping with the repair or helping to upgrade and Realme gt 2 pro is the highest flagship phone of realme
@realmecareIN@skyli_realme@realmeIndia The green issue is a software problem then other things matters and if my device was a liquid damage then how was the device is working seamlessly with a single line issue after the Update. These things cause the customer to lose trust in the company
@realmecareIN If it was a hardware issue then the customer is responsible but for a software issue how the customer is responsible and why the company is only quoting clauses without any real solution for this
@realmecareIN Gt 2 pro is the highest flagship phone of realme till now and we are only suffering with this issue then what is the meaning to buy the most expensive phone of realme. The green line issue is a software issue then why customers should pay the amount. If It was a hardware issue