Akiko Bates

Just a girl trying to find her stolen luggage. No joke—I made an account just for this😅🤷🏻‍♀️🙃

[Akiko Bates @AkikoBates10]

@AskLyft @lyft my bags were returned, but still haven’t heard a single thing via that email we talked about 👀 You also charged me to return bags I claimed as stolen 🙃

[Akiko Bates @AkikoBates10]

Update on the @AskLyft situation. They have responded and we are moving forward now. I will keep everyone updated.
Thank you all so much for your support and help with this. It’s amazing what public outreach can do! Thank you 💕

[Ask Lyft @AskLyft]

@AkikoBates10 Hey there, we're terribly sorry to hear about this experience. Could you please DM us the phone number, email address, and full name associated with your Lyft account? We want to take a further look into this. https://t.co/SXpdictw1A

[Akiko Bates @AkikoBates10]

@lyft @AskLyft please understand I literally made a Twitter just to get in touch with you.
What’s a girl gotta do for a text back? Please please help me!