Good evening, please what's wrong with the JAMB CAPS, It's been showing error for days now and all my efforts to view admission status is negative. please we need help urgently.
@jamb_hq
@creditdirectltd This error subjected me to unnecessary financial hardship and could have been avoided had there been an efficient customer support system capable of promptly responding to and resolving customer complaints.
@creditdirectltd I want to let you know we are losing confidence in your company, I have complained and it has been left unresolved. Please I need my refund of ₦19,219 been an over deductee amount.
@creditdirectltd Rather than completing the repayment within the agreed three-month period, the deductions were extended over five (5) months. As a result, an excess sum of ₦19,219 was deducted from my salary beyond the amount contractually due.
@creditdirectltd Contrary to the agreed repayment schedule, the deductions made from my salary were as follows:
- February 2026: ₦19,219
- March 2026: ₦19,219
- April 2026: ₦19,219
- May 2026: ₦38,437
- June 2026: ₦38,437
@creditdirectltd I obtained a loan of ₦100,000 towards the end of January 2026, with repayment scheduled to commence from my February 2026 salary over a period of three (3) months. Under the agreed terms, a monthly deduction of ₦38,437 was to be made for three consecutive months.
Account Name: Ejiroghene Okodiya
Institution: University of Ilorin Teaching Hospital
Bank: First Bank of Nigeria Plc
Account Number: 3042073539
Account Type: Savings.
Good evening, this is to let you know we're losing confidence in you and yours is the worst when it comes to customers relations and feedbacks. I have over deducted, complain through your various channels without resolve nor field back. Is this what CREDIT DIRECT is about?
In view of the foregoing, I hereby formally demand the immediate refund of the ₦19,219 wrongfully deducted from my salary. Kindly remit the refund to the account below without further delay:
This error subjected me to unnecessary financial hardship and could have been avoided had there been an efficient customer support system capable of promptly responding to and resolving customer complaints.
Contrary to the agreed repayment schedule, the deductions made from my salary were as follows:
- February 2026: ₦19,219
- March 2026: ₦19,219
- April 2026: ₦19,219
- May 2026: ₦38,437
- June 2026: ₦38,437
I obtained a loan of ₦100,000 towards the end of January 2026, with repayment scheduled to commence from my February 2026 salary over a period of three (3) months. Under the agreed terms, a monthly deduction of ₦38,437 was to be made for three consecutive months.
@creditdirectltd I write once again to complain regarding the erroneous deduction as I have previously reported over the past several months. Despite my repeated complaints, the issue remains unresolved.