@RonnieScrewvala Sir, upGrad’s welcome video says: “You’re never alone in this journey” and an upGrad Buddy is “just a phone call away” (00:27–01:05).
Nearly 4 months later, Dhaani’s refund case remains unresolved. Please intervene for a fair solution. @upGrad_edu 🙏
Following up on my appeal to @RonnieScrewvala and @upGrad_edu.
After nearly 4 months, the proposed resolution in my best friend’s refund case still doesn’t meaningfully address the financial pressure and distress her family has endured.
Please reconsider. An offer is not necessarily a fair resolution. 🙏
#upGrad #StudentWelfare
Following up on my earlier appeal to @RonnieScrewvala and @upGrad_edu. Nearly 4 months later, my best friend’s refund case remains unresolved. We tried for 2.5 months before a legal notice became necessary. Please reconsider a fair refund or partial refund. A policy should not end the conversation. 🙏
Dear @RonnieScrewvala@upGrad_edu, I’m reaching out with a heartfelt request for kindness and help. 🙏
My friend Dhaani Singh enrolled with upGrad on my recommendation, trusting my belief in your organisation. Unfortunately, due to genuine financial difficulties, they requested cancellation the very next day after enrolment. Since then, they and their family have been facing immense financial and emotional distress due to the ongoing loan burden and recovery-related calls and messages.
As the person who encouraged them to join, I feel deeply responsible and helpless watching them suffer. I have already emailed the concerned team and requested your organisation’s intervention, but I am reaching out here with the hope that this appeal might reach someone who can help.
Sir, I understand that policies and procedures exist, and I am not asking you to disregard them lightly. I am simply pleading for a compassionate review and an exception in a genuine case of financial hardship.
Please help my friend by reconsidering their refund request and assisting with the closure of the associated Fibe loan. For my friend and their family, this is not just a policy matter; it is a source of immense stress affecting their everyday lives.
I trusted upGrad enough to recommend it to someone close to me, and I still hope that this situation can be resolved with the same trust, understanding, and care that students are encouraged to have in your organisation.
Sir, I sincerely request you to please look into this matter or direct it to the appropriate senior team. Sometimes, a little kindness can make an enormous difference in someone's life. Please give my friend that chance. 🙏
Dear @RonnieScrewvala@upGrad_edu, I’m an upGrad student, and I’m humbly requesting your intervention in my friend Dhaani Singh’s cancellation and refund case. They requested cancellation the very next day after enrolment due to genuine financial hardship, but are still facing significant financial and family distress over the associated Fibe loan.
I personally encouraged them to join upGrad, and I feel responsible for helping them find a resolution. I understand the policies, but I sincerely request a compassionate review, a refund if possible, and assistance coordinating closure of the loan.
Could you please direct this case to the appropriate senior team? I can share the details privately. Thank you, Sir.
@Cobratate Hi andrew ,I have been trying to reach you since so many days through your mail,if you get time, pls just check it one time,my email is the same linked with this account
@PMOIndia India is very back . It's hard to survive for the middle class and it's sad that even in such detrimental situation our nation is focusing on completely different prospects . Sad and heart breaking for those who suffer daily .
@idpindia Such institutions just think of their own benefit and fool people . People should actual stand against this and take some actions .This is not fair
@idpindia And asked to pay more money to transfer the date ahead . It's ridiculous that such a big renowned institution could do this . I even contacted the customer care but they said they couldn't help . So sad and unexpected.
@idpindia Have to say you guys are just trying to make money our of poor people . Recently I had my ilets examination on a particular date but I wasn't informed about timings and I arrived at wrong time there as it was shown on portal . They didn't allow me to sit in examination
@PMOIndia@narendramodi First facilitate with good supply of electricity rather than showing off what stands less importance than a proper electricity system . What can we expect more .... It's useless .
@Cobratate Keep spreading the message the fod has sent you to and try to make the world a better place .
That's the work gas has sent us to to that is to become successful and spread the peace and goodness to all
@Cobratate If you can't turn it into rage,then the right remains wrong and the wrong ones too,you have to make it right by other kind forces.
We seek to you as a messenger to change the wrong to right.
Love you Top G