Akshat Logar

[Akshat Logar @AkshatLogar]

@RBI @RBIsays @PineLabs @amrishrau Pine labs Alltap not settling merchant payment for transaction done on 7th Jan. All tap transaction ID : 117395. TID : 10345345. Despite submitting all documents asking for 15 more days for settlement.
RBI attention required. Pathetic service.

[Akshat Logar @AkshatLogar]

@sagarchugh_5 @PineLabs @amrishrau @RBI @RBIsays Pathetic service by @PineLabs

[Akshat Logar @AkshatLogar]

@PineLabs Have called 5 times to your customer care. Still no resolution. Looking for settlement of the amount and not calls.
@PineLabs @amrishrau
Haven't experienced such a pathetic service.

[Akshat Logar @AkshatLogar]

@RBI @RBIsays @PineLabs @amrishrau Pine labs Alltap not settling merchant payment for transaction done on 7th Jan. All tap transaction ID : 117395. TID : 10345345. Despite submitting all documents asking for 15 more days for settlement.
RBI attention required. Pathetic service.

[Akshat Logar @AkshatLogar]

On top of this @PineLabs customer service is not willing to share the details of nodal officer for official complaint.
@RBI @RBIsays @FinMinIndia @amrishrau Recording available with me.
Pathetic support by Pine Labs

[Akshat Logar @AkshatLogar]

@flipkartsupport I have gone ahead and cancelled the order. One of the worst experiences with Flipkart. Never shopping again for any large appliances with Flipkart.
@Flipkart @flipkartsupport @walmartindia @_Kalyan_K.
High time you fix your customer care. You just lost a loyal customer today.

[Akshat Logar @AkshatLogar]

Flipkart customer service degrading by the day. No update on order no. OD126115238247984000. Have tried reaching out 6-7 times to customer care/grievance officer. Please wake up before loyal customers leave the platform.
@flipkartsupport @Flipkart

[Akshat Logar @AkshatLogar]

@flipkartsupport The specialist has not addressed anything . They said product will be delivered today however as usual

[Akshat Logar @AkshatLogar]

@flipkartsupport No resolution done today as well. Your customer call up and say that the product will be delivered today but still not delivered
Absolutely pathetic @flipkartsupport @Flipkart @help_delhivery
Do you guys any semblance of customer care ?

[Akshat Logar @AkshatLogar]

@flipkartsupport I have not received any update on the same. Also till date no clarity is provided.
Will appreciate some transparency in the communication
@flipkartsupport @help_delhivery @Flipkart @delhivery

[Akshat Logar @AkshatLogar]

@help_delhivery AWB no. :
5268126695036
Order from Flipkart. Package lying at nearest delivery center from 6th October'22. Nobody has bothered to deliver. If nobody can deliver let me know I will collect from your warehouse. Considering your service I see no resolution in sight.@flipkartsupport

[Akshat Logar @AkshatLogar]

Also to add pathetic service by your courier partner @delhivery
Have time and again experienced pathetic service from Delhivery
@flipkartsupport @Flipkart

[Akshat Logar @AkshatLogar]

@flipkartsupport @Flipkart yesterday I got a call from a Flipkart executive who said the product is out for delivery yesterday. Till today there is no sign of delivery.Also what is the use of being a plus customer if basic service cannot be provided ?
Pathetic service .

[Akshat Logar @AkshatLogar]

@postpeapp Have dropped you countless DM's. If only your team had bothered resolving the query. Pathetic Customer service @postpeapp @bharatpeindia @Ashneer_Grover @RBI @RBIsays

[Akshat Logar @AkshatLogar]

@postpeapp Suggest everyone to refrain using Postpe. Postpe does not have any customer care .@RBI request your intervention.

[Akshat Logar @AkshatLogar]

@postpeapp Worst customer service ever. No response or resolution to open tickets for past 3 weeks.

[Akshat Logar @AkshatLogar]

@postpeapp And again same copy pasted replies to every grievance. Please connect with your grievance officer if any.
@RBI Pathetic Customer Care

[Akshat Logar @AkshatLogar]

A service like Postpe is not able to initiate Refunds within 21 days. Neither does it have any customer service nor any grievance officer.
@RBI Request your attention to the same. @postpeapp @bharatpeindia @Ashneer_Grover. Beware before you use such BNPL providers

[Akshat Logar @AkshatLogar]

@postpeapp Have already sent one. And have got same copy pasted responses from you . Pathetic Customer Care. @postpeapp @bharatpeindia @Ashneer_Grover

[Akshat Logar @AkshatLogar]

@postpeapp.
Had made a transaction through Postpe on 1 set December which got failed. Amount has not been refunded yet.
Ticket ID I raised :86795. All emails to your help result in auto replies. Moreover no customer care.
Pathetic response. Need immediate response. @bharatpeindia

[Akshat Logar @AkshatLogar]

@postpeapp I have already sent DM and replied to you . And still you are providing the same response that you are giving from 14 days. Who is responsible ?
Does Postpe have no customer care ?
Pathetic TAT. One of the worst experiences.

[Akshat Logar @AkshatLogar]

@postpeapp Ticket ID : 86795. Transaction made on 1st December'21 which got failed. Not refunded till date. No response from your customer care. Setting an example in how not to serve your customers.
Pathetic Customer Care. Request immediate response on the same.
@bharatpeindia