Akshay shah

[Akshay shah @Akshay___shah]

@etihad its been more than 28days since I have heard back from Etihad for compensation on this issu..

[Akshay shah @Akshay___shah]

Hi Etihad team,

Greetings! I am traveling with Etihad Airways for the first time, and I must say that the service team is not really helpful to your customers. I booked my flight from Bombay to Austin, and the ticket confirmation email clearly states that I am allowed 2 bags.

[Akshay shah @Akshay___shah]

@IATA @etihad @EtihadHelp @theairhelper7 To end this thread, If I am not getting any refund on the Issue I have faced in my journey, this would be the last time I would be flying from eithad which I am pretty sure Etihad don’t care 🙏

[Akshay shah @Akshay___shah]

@IATA @etihad @EtihadHelp @theairhelper7 Representative name is Sufian and @EtihadHelp you have told me in our Chat that 1 baggage is allowed. This is just irritating, frustrating and mentally harassing for me. To comprehend tor everything what are you gonna provide?

[Akshay shah @Akshay___shah]

@IATA @etihad @EtihadHelp @theairhelper7 And because of that i had kept my 23kg baggage at home with all the stuff. And Now I reached Mumbai airport for my check in and The representative here told me that my booking has 2 baggage allowed.

[Akshay shah @Akshay___shah]

@IATA @etihad @EtihadHelp @theairhelper7 Hello Etihad airways,

I am flying today from Mumbai Airport at 4:30AM iST to Austin, Texas- USA and as you guys have mentioned in the below chat that I am only allowed 1 baggage and you have specifically told that i am not allowed other baggage….

[Akshay shah @Akshay___shah]

@EtihadHelp Dm’d you. Thanks.

[Akshay shah @Akshay___shah]

@theairhelper7 @theairhelper7 sent you DM

[Akshay shah @Akshay___shah]

Called the customer service today and I can say this is worst service I received from any airlines. First i called they told me 1 bag free, I called next day to check they said I am allowed 2 checked bag free, and again they are saying 1 bag.
This is Ridiculous…..

[Akshay shah @Akshay___shah]

However, when I called the customer service team today to book seats, they informed me that I am only allowed 1 bag. I planned everything based on the email confirmation for 2 bags - I bought a bag and purchased all the necessary items. Now, I am faced with this issue.PNR:WQL9IN.

[Akshay shah @Akshay___shah]

My contact details are below, please let me know If you guys can help.
email: [email protected]
No:[phone]

[Akshay shah @Akshay___shah]

@DanBilzerian Pursuit of Happiness - by Dan Bilzerian??

[Akshay shah @Akshay___shah]

That's my nation#happyindependenceday🇮🇳#jaihind