@c2c_Rail@c2c_customers Good morning. I can see lots of cancellations already for later. Can you advise which trains are running this afternoon/evening and when so we can realistically plan for the end of our working day? Thank you
@c2c_Rail Thanks. Now I’m sitting on a train waiting to pull out and there is a problem with the monitors. The service has so many points of failure happening on a daily basis
I’ve returned goods but still been charged for the entire contents of the box. I can’t seem to get hold of anyone by phone. I’ve filled in a form but you’ve taken over £300 from my account today @OutfitteryUK
@jessphillips thank you Jess for being so brave in standing up to bullies and bigots. You do a fabulous job and are inspirational. You’re not my MP, but I’m proud to say David Burton Sampson is!
Appalling customer serve in your Leigh on Sea branch @Specsavers I turn up for my 1245 appt and wait. After asking and waiting some more I’m eventually told the optician won’t be available until 13.40. I’m sorry enjoy the rest of your day was the response.
My daughter lost £70 last night, someone hacked her @UberEats account. She panicked and deleted the app because she was worried she would lose more money. What can she do to get reimbursed. Clearly UberEats will have a record of where the delivery was made
I ordered from this company in early November and still haven’t received my goods. They’ve stated that as they have sent the order they have no further responsibility. Is this true? https://t.co/HZJn9w5AwJ
Impossible situation @O2 husband has lost capacity and his phone stolen from hospital. Customer service won’t speak to me as I can’t pass security. O2 shop gave us a number to call, the bereavement team who can’t help me as he’s not dead. What do I do now?