And the BBC needs to be tougher & more confident in its own defence. Downing St once rang Today to heap threats & obscenities on a presenter, who eventually said ‘Can I just make one point?’ Downing St man, surprised: ‘Yes?’ Presenter: ‘Fuck off.’ And he put the phone down.
@British_Airways I need to change a flight from Belfast to London but no ticketing desk here, phones hang up after automated message and because I booked a car I can’t change on the app as my colleague just has. Can you help me?
Susie Dent is like the guy in Berlin during WWII who left notes for others to find to let them know they are not alone with their thoughts. Fabulous tweets always.