Namibia to host the first Customer Care and Effective Service Delivery Conference (NCSDC)
The Harold Pupkewitz Graduate School of Business in partnership with Tulip Media will host the first Namibia Customer Care and Effective Service Delivery Conference from 25–26 June 2026 at the Mercure Hotel in Windhoek.
The conference aims to bring together leaders, customer experience professionals, government institutions, and business executives to share insights, strategies, and practical solutions aimed at improving service delivery standards in Namibia. The engagement speaks directly to leadership and management, recognising that sustainable customer care begins at the top and must be embedded within an organisation’s culture.
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We are incredibly proud to spotlight these visionary women who are redefining the communications landscape in Namibia. From industry pioneers to strategic powerhouses, these leaders are setting new benchmarks for excellence and driving brand narratives at the highest levels.
From the high-stakes world of finance to the frontlines of strategic corporate communications, these leaders are the architects of Namibia's brand narrative. 🇳🇦
Recognised among the Top Women Shaping the PR Industry in Namibia, these professionals are at the forefront of innovation and strategic growth, proving that African excellence knows no borders.
Join us in celebrating these industry titans:
@TalkwithKirsty , Head of Communications, FirstRand Namibia
Elzita Beukes, Senior Manager, Public Relations & Communication, @StandardBankNam
Victoria Möller (CPRP), Group Manager: Stakeholder Engagement & Communications, @GroupCapricorn
Morna Ikosa, Corporate Communications Manager (Subsidiaries), GIPF
Selma Kaulinge, Communication and PR Manager, @NedbankNam
Wetumwene Shikage, Strategic Communication Specialist, @BankWindhoek
Hileni Amadhila, Senior Public Relations, Stakeholder & Communications Consultant, Old Mutual Namibia
@CheLocke , Group Manager: Corporate Relations, Ohlthaver & List (O&L) Group
Albertina Kashuupulwa-Malwa, Founder, Tulip Media Consultancy
Nomvula Kondombolo-Kambinda, Head, Corporate Communications & Public Relations, @TelecomNamibia
Innovation in Namibia: How risk-averse corporations stifle creativity and rely on small businesses
By Albertina Malwa
In Namibia, innovation is frequently cited as a national priority. Yet in practice, it is not large corporations or established institutions that are driving innovation, but rather small businesses, informal entrepreneurs, and startups.
While corporates dominate headlines, it is Small and Medium Enterpreises (SMEs) that are taking the real creative risks, responding to unmet needs, and adapting global ideas to local realities.
Large organisations in Namibia are traditionally designed to protect stability. Their structures prioritise risk management, regulatory compliance, and predictable returns.
https://t.co/3VgAwkH12X #namibia #innovation #businesses #smes
🚀 OUT NOW! 🚀
The wait is over! The latest edition of Business Innovation Namibia is officially released and ready to inspire.
Dive into groundbreaking stories, expert insights, and the strategies shaping Namibia’s future.
📖 Read it today. Lead tomorrow.
👉 Grab your copy now: [https://t.co/GRRcnl1Kfd]
📲 Share this with someone who needs this inspiration!
#BusinessInnovationNamibia #Innovation #Namibia #BusinessNamibia #Entrepreneurship #NewRelease #Economy #Growth #MadeInNamibia #BusinessNews
Industry leaders, students from various institutions and marketing professionals gathered at the Namibia Annual Renaissance Conference in Windhoek on Wednesday and Thursday.
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MARKETING NOT JUST A FUNCTION …. Harold Pupkewitz Graduated School of Business director Hylton Villet speaks on marketing no longer being just a function, but a force of storytelling, social impact and sustainable growth. He said this while giving the welcome remarks at the annual Namibia Marketing Renaissance Conference taking place in Windhoek. Video: Vistorina Malapi
TECHNOLOGY IS ONLY A TOOL … While presenting on the topic 'Harnessing Technology to Refine Modern Marketing for the 21st Century', Bank Windhoek marketing and corporate communications executive Jacqueline Pack emphasised that technology is merely a tool and can never replace creativity. She further argued that technology can scale ideas, but it cannot create them. She spoke on this at the annual Namibia Marketing Renaissance Conference taking place in Windhoek. Video: Vistorina Malapi
STORYTELLING … The Namibian marketing and sales manager Helene Meintjies speaks on the importance of storytelling turning businesses into a catalyst for change. She spoke on this while giving her presentation on ‘Sustainability and Social Impact in Digital Marketing’ at the annual Namibia Marketing Renaissance Conference taking place in Windhoek on Wednesday. Video: Vistorina Malapi
BUILDING BRANDS … Diego Tayala, brand manager of local maize meal brand Top Score, says brand love has evolved to personalisation and real time support. He also spoke on the importance of building brands that live up to expectations every day. He said this at the annual Namibia Marketing Renaissance Conference in Windhoek on Wednesday. Video: Vistorina Malapi
Branch out... Founder of Tulip Media Consultancy, Albertina Kashuupulwa, today emphasised that the 2nd Annual Namibia Marketing Renaissance Conference emphasises the importance of diversifying marketing tools to enable marketers to reach wider audiences.
Video: Rudolf Gaiseb
The Harold Pupkewitz Graduate School of Business under the Namibia University of Science and Technology (NUST), in collaboration with Tulip Media Consultancy, is conducting the second Annual Namibia Marketing Renaissance Conference.
The conference aims to uncover the latest developments in digital transformation and deliver strategies that will enable brands to thrive in a world where digitisation is dominant.
It creates a space to exchange knowledge and partnerships with the private sector to provide the relevant skills for modern marketing.
Tumina Ndevashiya
#NBCNews #nbcdigitalnews #nbcDSTV282 #nbcGOtv20 #nbcPlusApp
Upskill... Senior business development coordinator at Harold Pupkewitz Graduate School of Business, Helena Shipanga, highlighted that the public's collaboration with the private sector helps enhance skills and knowledge in the technology-driven marketing sphere.
Tales... Nust Professor Efigena Semente said marketing is about storytelling, which resonates with brands and the wider populace, and technology amplifies this. She spoke today at the annual Namibia marketing renaissance conference underway in Windhoek.
Video: Rudolf Gaiseb
Digital transformation is significantly changing the marketing landscape.
For this reason, the Harold Pupkewitz Graduate School of Business and Tulip Media Consultancy will host a Marketing Renaissance Conference aimed at exploring how technological advancements can enhance marketing in the digital era.
The conference will take place in Windhoek from May 21 to 22, 2025.
The marketing conference will serve as a platform where innovation, technology, and marketing come together to discuss how to drive the country's economy through collaboration between these industries.
It will also examine solutions for addressing challenges in the marketing space for both existing and emerging marketers.
The conference was launched in Windhoek today.
July Nafuka
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Namibia's premier marketing renaissance conference returns for its second edition
The Harold Pupkewitz Graduate School of Business and Tulip Media officially launched the second edition of the Annual Namibia Marketing Renaissance Conference. The purpose of the launch was to unveil the theme of this year’s conference and generate excitement and awareness ahead of the highly anticipated event. The theme, "Innovate, Automate, Captivate: Harnessing Technology to Drive Modern Marketing", promises to address the emerging trends and challenges in the ever-evolving field of marketing.
The event kicked off with a stirring keynote speech by Albertina Kashuupulwa-Malwa, the founder of Tulip Media Consultancy, who offered a glimpse into the conference’s objectives. She explained that the conference would bring together top minds from various marketing disciplines to explore the future of the industry.
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Don’t miss out on the Employee Wellness Indaba 2025
Confirmed speakers include:
Dr Annelisa Murangi (Industrial Psychology Lecturer: University of Namibia)
Ms Morna Ikosa (Chartered Public Relations Practitioner)
Ms Bianca Muller (Human Capital Executive, Nedbank Namibia)
Mr George Botshiwe (MD, Navachab Gold Mine)
Mr Fedden Mukwata (Legal Practitioner, Founder of FASZ)
Ms Rethie Ahrens (Nutritionist and Dietician)
Mr Petrus Muhepa (Employee relations and wellness expert)
Sr Ndapewa Nashipili (Registered nurse & mental health advocate)
Employee Wellness Indaba 2025 set to redefine workplace well-being
The Employee Wellness Indaba, founded and hosted annually by Eureka Psychological Services, is set to make its much-anticipated return on 21–22 May 2025 in Windhoek. Now in its 4th edition, this two-day event has cemented its reputation as a premier platform for advancing workplace wellness initiatives across industries.
The Indaba will be conducted under the theme, “Redefining Descent Workplaces Using Wellness as a Strategy”. It aims to foster a healthy workforce that drives business success, enhance employee experience through healthy workplace practices, align wellness and engagement strategies with organizational goals, measure and improve employee engagement for better outcomes. Additionally, the indaba will highlight mental wellbeing initiatives that spark positive change, recognize and celebrate excellence in employee wellbeing.
https://t.co/qknjLBE2y6
The Executive Cabinet appointed by H.E. Dr. Netumbo Nandi-Ndaitwah deserves a chance to prove their capabilities. Let’s watch their work unfold, leadership is about action!
Congratulations to all!
Meekulu Kaandona removing all the unnecessary ministeries which Hage created. Agriculture and fisheries truly belongs together, so as Education and sports/youth ✅✅
Congratulations to Her Excellency President Netumbo Nandi-Ndaitwah, on being sworn in as the 5th President of the Republic of Namibia. In Tanzania, we fondly address you as Mama SWAPO, a name given to you by our Founding Father, the late Mwalimu Julius Nyerere. You have made history and set the bar high for Africa’s and Namibia’s girl child.
Your resounding victory is a moment of pride to the continent but more so, to the people of Tanzania, your home during the most part of your prime years. In Tanzania, we are happy to see the daughter we nurtured and raised with love and compassion, has now risen to the highest office of the Republic of Namibia.
Madam President, your neighbours in Magomeni, Dar es Salaam, are joining all Tanzanians and Namibians in celebrating and wishing you all the best.