Alex Gelbak

CEO @OpenCitiesInc. Creating better digital government for all. #digitalbydefault #localgov

[Alex Gelbak @AlexGelbak]

Good things come in threes! This month we score the latest Vision Australia WCAG 2.1 AA Certificate of Compliance, Section 508 Product VPAT Certification, and welcome Josh Ditthardt of former SiteImprove fame. #accessibility #digitalgov

[OpenCities @OpenCitiesInc]

Digital government and citizen experience leader, OpenCities, expands
growth team with Siteimprove veteran.
https://t.co/InxIkeRBNh
#lowcode #accessibility #digitalgov

[Alex Gelbak @AlexGelbak]

Calling all #govtech afficianados. Know someone who's hungry to transform Gov from outside in? A range of opportunities opening, starting with these...

[Rachael Mullins @rachaelamullins]

We're hiring at @OpenCitiesInc! Are you—or do you know—an Engineering Manager or Agile Delivery Manager looking for a new gig? Both roles based in Melbourne AU. Lanyards optional. https://t.co/08Tw4jrHoG

[Alex Gelbak @AlexGelbak]

Kudos to @JackieForMayor and @SaltLakeCityUT_ (host of #NAGW 2019) for prioritizing equal digital access for everyone. https://t.co/Y6DW2KWjPM

[Alex Gelbak @AlexGelbak]

Companies that invest in CX demonstrate disproportionate growth in loyalty, revenue growth, margin. Whilst #govs aren't driven by the same economic imperatives, surely building citizen trust is reason enough? Easiest wins that drive ROI? - web self-service, UX tools. #gartnersym

[Alex Gelbak @AlexGelbak]

36% of #localgov already have, or plan to, implement #AI within the next 12 months. Top uses? 1) Process automation, 2) Chatbots and 3) Diagnostics. @Gartner_SYM #GartnerSym

[Alex Gelbak @AlexGelbak]

The time is now for government agencies to adopt A.I... with some key provisions. Build understanding. Manage expectations. Limit scope. #GartnerSYM

[Mike Sarasti @Sarasti]

Super proud of our efforts w/ @OpenCitiesInc #MiamiInnovationAcademy to transform gov processes, technology, & content. Extra cool that our friend/partner @jackmadans will be talking digital services at @ELGL50 @CALELGL in a couple hours. Cc:@beckyrandelM @irinatikh @CityofMiami

[OpenCities @OpenCitiesInc]

@jackmadans Government doesn’t go out of business. So “disruption” looks like losing relevance in the lives of the people. How does government regain relevance for citizens? Give them digital tools consistent with the rest of their lives. #ELGLPopUpsLA #ELGLPopUps

[Larry Kim @larrykim]

💡Really great minimalist billboard ad

[KC Digital Drive @KCDigitalDrive]

Employees of @JacksonCountyMO are getting personal with user testing of the county website. Great example of active civic engagement. Thanks @OpenCitiesInc for the help and @messenger_co for the space.

[Cynthia Francis @cynthiafrancis]

My colleague @irinatikh slaying in her @openforms training in the Digital Services Academy for @JacksonCountyMO . Thank you @KauffmanFDN and @KCDigitalDrive

[Luke Norris @norrisluke]

Hey @connectingkc help us make Jackson County user-centered for all residents, regardless of their digital literacy. Please share: https://t.co/BccTBq4UpD cc: @TomEsselman Responses needed ASAP please

[Luke Norris @norrisluke]

Thanks #NAGW2018 for recognizing the incredible, data-driven, user-centered work of #TeamGR. Our team @OpenCitiesInc is grateful to have partners who share our goals of making sure the website works for all residents https://t.co/08FuIRq1zZ #alwaysopen

[Alex Gelbak @AlexGelbak]

So proud to be working with folks including @cynthiafrancis @beckyjoglover @jackmadans @norrisluke and the many others who try to make a difference, everyday

[OpenCities @OpenCitiesInc]

😊📷 Sometimes awards are heavier than they look!

Kudos to everyone who helped @CityGrandRapids deliver better information and services to the citizens through their #DigitalCityHall

[OpenCities @OpenCitiesInc]

Congratulations to @CityGrandRapids for winning the #NAGW2018 Pinnacle Award - Large City Category 🎉🎉

Really proud to see everyone's hard work in driving #digitaltransformation at Grand Rapids earning recognition. Bravo!

[OpenCities @OpenCitiesInc]

Participants Rolling up their sleeves to Journey Map critical government services at the "Transforming Static Content into Digital Services” workshop #NAGW2018 @NAGW

[Luke Norris @norrisluke]

Can’t wait for #techweekkc and thrilled to rep @opencitiesinc at @Launch_KC pitch competition. Get tickets now. https://t.co/wyNR6xbLio

[OpenCities @OpenCitiesInc]

Congratulations to the City of Grand Rapids, MI on their honorable mention at U.S. Conference of Mayors' annual City Livability Awards, honoring mayors and city governments for programs that enhance quality of life. User-centered design & improved digital services via OpenCities

[Alex Gelbak @AlexGelbak]

Privileged to be the (seemingly) only Aussie guest at #MayorsConf @KauffmanFDN sharing on topics from driving job creation via better support for local entrepreneurial ecosystems, through to universal basic income experiments. It's a great day.

[OpenCities @OpenCitiesInc]

📣 Hey everyone, we have big news—our form builder has broken out on its own!

Simple to use and incredibly flexible, it's the must-have tool for anyone in the #servicedesign, #digitaltransformation or #govtech space.

Interested? Learn more here: https://t.co/uDd1msJbOb