@British_Airways Hi Kev, the problem is that their response is inaccurate and I have provided the evidence. What can you do to assist before I contact the press?
@British_Airways claims doors opened at 00:03 to avoid UK261 compensation for BA0337 (ref: 15040036).
Here’s timestamped proof from inside the cabin showing passengers still stuck at 01:36…doors didn't open until 02:04.
Why are your logs falsifying arrival times? Pay the claim.
@British_Airways You rejected my UK261 claim for BA0337 (9 Sept) citing 23:29 touchdown, but we weren’t let off until 02:04, a 3h 19m delay. Arrival is when doors open.
Please review my email reply and reopen case ref: 15040036.
@DHLParcelUK despite changing the requested delivery date to tomorrow. Driver makes zero attempt make sure anyone is at home to receive it. Parcel will now sit in plane sight for 6 hours and is unlikely to be there when I get home.
@qatarairways I received a response after you followed up. I then responded within 24 hours and have now send 3 follow up emails and getting nothing back. THIS SHOULDNT REQUIRE ME TO CHASE MULTIPLE TIMES. PLEASE CAN YOU GET THIS RESOLVED.
@qatarairways I received confirmation of the compensation that I am owed due to a cancelled flight in January. I have been promised 4 times that it is being paid and have still not received it. I should not have to chase for a 5th time! Unacceptable.
@British_Airways I have tried for the last week to get through at multiple times of the day to try and change a booking which I was unable to do online. I have lost patience trying. 😡
@Sestriere_ski hi, we are heading out there next week. Do you think there will be more runs open by then? And why aren’t they all open currently? Thanks.