Alex Allen

IT Service Desk Manager at Leeds Beckett University. Sports fan. Views own.

[Alex Allen @Alex_Allen87]

I’m so proud of our team. The last 2 years have been incredibly challenging, their ability to adapt and improve to secure a sector leading result is testament to the hard work they put in to supporting our customers every day. 💪🏼#servicedesksuperstars

[Leeds Beckett University IT Services @Beckett_IT]

🌟🌟🌟🌟
We received our 4th @sdi_institute trophy this week for our improved 4-Star achievement. This helps solidify our IT Service Desk as a sector leader in customer support and service.

Congratulations to all our IT Service Desk colleagues! Keep up the fabulous work!

[Alex Allen @Alex_Allen87]

@sarah__ken Top tip. Try not to get to annoyed with the 4 million questions. 😂

[Alex Allen @Alex_Allen87]

@ITServicesUoL They’ve been doing a fantastic job!

[Alex Allen @Alex_Allen87]

The service desk, and department, is currently undergoing a period of intense growth. If you are interested in joining at this exciting time please see the attached jobs. @sdi_institute #servicedesk #recruiting #analyst https://t.co/RaDHqItuV4

[Alex Allen @Alex_Allen87]

I am pleased to announce that I will be starting a new role of Senior Service Desk Manager at @ITServicesUoL later this month. While I have thoroughly enjoyed my time at @Beckett_IT, I am very excited to embark on this next chapter.

[Alex Allen @Alex_Allen87]

I am pleased to announce that I will be starting a new role of Senior Service Desk Manager at @ITServicesUoL later this month. While I have thoroughly enjoyed my time at @Beckett_IT, I am very excited to embark on this next chapter.

[Leeds Beckett University IT Services @Beckett_IT]

⚠️IT Services is currently investigating an issue that is impacting access to MyBeckett (Blackboard).

Staff and students have reported receiving an error when a login is attempted. We are working to resolve this issue as soon a possible.

Thank you for your patience.

[Alex Allen @Alex_Allen87]

There are still a few days left to apply :-)

[Alex Allen @Alex_Allen87]

Due to more internal promotion we have 3 positions available within our award winning team! If this is of interest, please get in touch.

[Alex Allen @Alex_Allen87]

Due to more internal promotion we have 3 positions available within our award winning team! If this is of interest, please get in touch.

[Leeds Beckett University IT Services @Beckett_IT]

💻Job Vacancy - IT Service Desk Analysts (x3)

IT Services is looking for 3X IT Analysts to join our award-winning IT support team.

Apply Today: https://t.co/rmzp2iy4Ij Please DM us with any questions. #Leeds #LeedsJobs

[Alex Allen @Alex_Allen87]

Awesome work Natalie! 💪🏼

[Tracy Brabin, Mayor of West Yorkshire @MayorOfWY]

Giving more power to regional leaders allows us to invest in the things that matter locally.

In a panel discussion with @LloydsBank, we spoke about investing in better public transport, skills development and culture for #WestYorkshire.

@UKREiiF

[Alex Allen @Alex_Allen87]

I'm excited to be presenting at an upcoming Best Practice and Benchmarking for Service Desk Excellence event for the @sdi_institute in May.
Take a look and sign up through the link below. #servicemanagement #servicedesk #performance #ServiceExcellence
https://t.co/fnPcWHBSUg

[Leeds Beckett University Jobs and Careers @LeedsBeckettHR]

We're offering 3 x Student Placements in the IT Services Team. You'll be responsible for the first and second-line support of a range of IT and AV technologies. More info here: https://t.co/YtCa8fNo6v @leedsbeckett @Beckett_IT

[Alex Allen @Alex_Allen87]

This is a fantastic new space in the university. If you know anyone that might be interested, please send it on.

[Research and Enterprise at Leeds Beckett @LBU_RaE]

We are now recruiting for a Manager for The Knowledge Exchange - our new city centre professional business space based in the Rose Bowl.
https://t.co/z7zpblUhqz
Applications are open until 6 January - please get in touch if you would like any more info.

[Alex Allen @Alex_Allen87]

Here’s a piece I recently wrote for the SDI.
As mentioned, we are recruiting, so if you are interested, please get in touch before Wednesday!
#servicedesk #recruitment #servicedeskanalyst

[ServiceDeskInstitute @sdi_institute]

⭐ Learn about the fantastic @Beckett_IT service desk team's journey to 4-star Service Desk Certification! ➡️ https://t.co/igTL0ScQO9 They are looking to recruit their next Service Desk Superstar! Apply: https://t.co/6FOWKf8HEV - Position closes on 7th Dec.

[Alex Allen @Alex_Allen87]

Due to even more internal promotions, we have an excellent opportunity to come and join our award winning 4-Star @sdi_institute Certified Service Desk at @Beckett_IT @leedsbeckett. Please share far and wide. #recruitment #servicedesk

[Leeds Beckett University IT Services @Beckett_IT]

📢Job Vacancy - Service Desk Analyst

IT Services is looking for an experienced IT support professional to join our award-winning service desk.
Learn more and apply here: https://t.co/PiXC7RH2Wz

Please DM us with any questions.
#Leeds #LeedsJobs

[Alex Allen @Alex_Allen87]

@mcopsey Sounds like it’s time to hang up the stick and do something safer, like skydiving. 😂

[Alex Allen @Alex_Allen87]

@mcopsey You’re racking up these hockey injuries aren’t you?

[Alex Allen @Alex_Allen87]

Finally a chance to celebrate our recent 4-star @sdi_institute certification success with *most* of the team! A massive thank you to the IT Service Desk for their hard work and commitment to adding value to @leedsbeckett #servicedesksuperstars

[Alex Allen @Alex_Allen87]

@Beckett_IT @sdi_institute credit to @stevekendall2 for the excellent photo.

[Alex Allen @Alex_Allen87]

thanks to the very talented @KatieLeeMars for the graphic

[Alex Allen @Alex_Allen87]

Myself and several @Beckett_IT colleagues will be sleeping out in the elements this Friday to raise money for @actnforchildren. Right now, there are 3.9 million UK children in poverty, if you would like to support them then please donate; https://t.co/ITAWaSws6f #boycottyourbed