Absolutely no reason for the Biden admin to do this. It is indefensible and embarrassing.
The admin can still walk this back, and they should. It’s a disgrace
Instead of fixing their outdated software, Southwest dished out billions of dollars on dividends and stock buybacks to benefit investors and corporate executives. And tens of thousands of stranded travelers paid the price. We need answers. https://t.co/176klWOElT
@WachterBarbara@SouthwestAir Request a receipt from American Airlines, they can give you a receipt showing the dollar amount of purchase and then upload it on the claim form.
@grapejuicegays@SouthwestAir If you call they can process the SW refund. They didn’t argue with me at all about that. But as for the one for your new flight, looks like we are all waiting on that.
Instead of having press conferences and continuing to apologize publicly fix your system. Get people their bags. It’s been over a week of this. Actions speak much louder than words.
We’ve let our Customers and Employees down, and we pledge to do everything we can to make it right. If you still need assistance rearranging your travel, getting a refund, or tracking down your luggage, please visit https://t.co/II3YgdPy7J.
@SouthwestAir I expect full compensation, flight credits and refunds for everything . And I truly am unsure if I will ever fly with you all again. We are still waiting for a promotional companion pass that is supposed to start on Jan 4- March 4 that we never received. 🤬
@SouthwestAir@SouthwestAir we also are still without bags, it’s been 4 days. When speaking to your team they said it can be weeks. My wife is a first responder and her outfits in the bag, so many items, gifts now lost. As a rewards member and card holder heading to is statement makes me sick
@ChyckThyck@SouthwestAir It’s the same at St Louis they told us could be days so we left our bags there and drove to CT which was our final destination
Thank you @SouthwestAir my wife and I are now driving 16 hours on Christmas Day because you overbooked and didn’t have staff and continue to blame it on the “weather”. Offered no hotel, nothing. We are wearing the same clothes for a 3rd day as well. All I have is disbelief. 🤬😡
IMPORTANT: Those at-home tests you’ll be able to order next week won’t arrive by Christmas, Hanukkah, Kwanza or New Year’s. BUT! If you have private insurance you can walk into most drug stores and get 8 free at-home tests at no cost PER INSURED PERSON, EVERY 30 DAYS.
Loving reminder: People don't "commit" suicide. Suicide is not a sin or crime. We "die by" or "die from" suicide. Let's try not to further stigmatize mental illness and suicidal ideation with our words. And if you're hearing this for the first time, great! Pass it on. #RIPTwitch
Don’t get me wrong- the nomination of Judge KBJ is a historic moment. But why are we normalizing a Black woman being verbally & emotionally abused by a committee for the public to see? Why are we applauding composure during abuse? Why must Black women suffer to make history?