@Dye_Stratitect Interesting to see VW make the list (post scandal/PR nightmare) while Boeing is left out (and Airbus makes the cut). Tough time for Boeing between the 737 Max crisis and the pandemic!
The diff in customer service experiences can be truely staggering. Had the most helpful @Delta ticket counter rep take extra care to tape up my checked box and thank me for flying Delta. Then, picking up food at @McDonalds and couldn’t get a cup FOR water as a paying customer!!
@AmericanAir consider not yelling at a customer when they’ve done nothing wrong. Boarding as a priority customer, seated closely behind 1st. proactively confirm that no one needs open 1st class bin space. I get snapped at. Then FAs open other 1st class bins for passenger use. Hmm