Alexander Schell

[Alexander Schell @Alexand96553263]

@Iberia_en
I booked a flight from Zurich to Mexico City via Madrid. The booking confirmation says checked-in luggage is included and in the airport I was told it was not. I should contact Iberia for a refund. I find it an audaciousness to treat customers like this.

[Alexander Schell @Alexand96553263]

@Iberia_en I booked a flight from Zurich to Mexico City via Madrid. The booking confirmation says checked-in luggage is included and in the airport I was told it was not. I should contact Iberia for a refund. I find it an audaciousness to treat customers like this.

[Alexander Schell @Alexand96553263]

@Iberia_en I booked a flight from Zurich to Mexico City via Madrid. The booking confirmation says checked-in luggage is included and in the airport I was told it was not. I should contact Iberia for a refund. I find it an audaciousness to treat customers like this.

[Alexander Schell @Alexand96553263]

@Iberia_en I booked a flight from Zurich to Mexico City via Madrid. The booking confirmation says checked-in luggage is included and in the airport I was told it was not. I should contact Iberia for a refund. I find it an audaciousness to treat customers like this.