@luyongxu was liquidated out of a significant ADA spot position, still in disbelief really. I guess the place to start is by requesting a detailed explanation from Kraken of what happened/failed at the exchange level? Goal is to help others learn from this so it doesn't happen to them.
@business The website and app were completely unreachable, could not close out positions or protect ourselves. This was entirely their error and I will never be using Kraken again. Lost 5 figures from this POS exchange.
Nobody if they don't rectify the situation. I won't stop raising a fuss until something is done.
My DMs are already filling up and lawyers are being contacted.
If you were cheated by @krakenfx feel free to reach out.
People trading on Kraken are masochistic.
Once per month they get completely fucked by the matching engine.
Hard to see as anything but incompetence or intentional.
This is how these situations should be handled. Will @krakenfx follow this lead?
If you've been affected by the crash on Kraken please reach out here or in my DMs. There's a large and growing group of people prepared to take legal action if this isn't rectified.
Holy sh*t! Read this and see how the CEO of Kraken thinks if his customers.
A 50%+ (Eth) and 90%+ (ADA) sell-off on coins in one second is not something any reasonable user should expect on such assets at one of the largest exchanges in the USA.