Nearly four months since our 48hr debacle of cancelled flights out of Frankfurt and @British_Airways has communicated only once "sorry for the delay"... Do better or don't expect our loyalty in future!
@British_Airways Four months is not "longer than usual" - it is four months of credit card interest on the extra expenditure caused by rescheduled then cancelled flights and overnight hotel stays.
@Fuegogrills When will you have diffuser panels in stock? And Why ON EARTH are they not made of stainless steel, ours completely fell apart and now our grill is unusable. In addition to which noone from customer service seems to be working!