I wouldnโt have a problem paying the upgrade but when 9/10 there is a delay/cancellation/excuse that Iโm going to be late for my job, you canโt seem to do yours
Paying over ยฃ5k a year for a unreliable service and still rinsing us of every penny.
Absolute jokers
@GatwickExpress if my train is delayed and I get advised by the staff at Gatwick station to get the express to save time getting to Victoria and your on board adviser is charging me an upgrade on my ticket when Iโve already purchased one to the destination Iโm going to?