@AIngelbg We’re so sorry your experience missed the mark. A freezer‑burn taste isn’t the quality we expect from our products, and we appreciate you letting us know. We can’t DM here, but please contact us at 866‑484‑8676 or through our other digital channels so we can help.
@Belinda_Bills61 Thanks for loving our Hashed Browns! While the Organic Yukon Select Hashed Browns are discontinued, our Yukon Select Hashed Browns are still available. They’re made without added oil, just the way you like. ❤️
@Rangergirl312 We truly value your feedback regarding the ingredients used to create our products. We have shared it with our product development team, who reviews every suggestion as we consider changes to our product formulations.
@__zariaaaaaaa One bite is all it takes... and now it’s Alexia Sweet Potato Fries or nothing 😅 We totally get it, Zaria, and we’re so honored to be your go-to snack! ❤️
@tr123xyz@ConagraBrands We’re very sorry our Waffle Cut Seasoned Fries didn’t meet your expectations. We’d appreciate the opportunity to hear more about your experience and help make things right. Please call (866) 484-8676 (M-F) or message us on other digital channels, Ref: 143754. Thank you!
@Jeffpetrucci Hi Jeff! We truly value your feedback regarding the ingredients used to create our products. We have shared it with our product development team, who reviews every suggestion as we consider changes to our product formulations.
@Vegascabby1 We're sorry our Crispy Onion Rings arrived broken! We'd appreciate the opportunity to make things right. Unfortunately, we can't DM you here. Please reach out at (866) 484-8676, Monday-Friday, 10 AM to 6 PM EST, or message us on our other digital channels for further assistance.
@glidemode We truly value your feedback regarding the oils used to create our products. We have shared it with our product development team, who reviews every suggestion as we consider changes to our product formulations.
@RyteWynger We truly value your feedback regarding the oils used to create our products. We have shared it with our product development team, who reviews every suggestion as we consider changes to our product formulations.
@OldTime77781083 We’re happy to share that our Yukon Select Hashed Browns with Onion, Garlic & White Pepper are available in grocery stores nationwide. To find them nearby, please visit the store locator page on our website: https://t.co/gJqJLc5p6f
@BobLee28 Hi Bob, Thank you for bringing your concerns to our attention. Unfortunately, X won't allow us to send you a direct message to assist further. Please contact us at (866) 484-8676 during our business hours (Mon-Fri, 10am-6pm EST) so our team can look into this for you.
@HeyyLilGirl Whoops! It looks like that guy did not want to be a Waffle Cut Fry! 😂We're so sorry for missing the quality mark, Penny! Please DM us or call us at 866-484-8676 and reference Case 79430 so we can make this right for you.❤️
@MHifihifi Most people cook this product in batches - it all depends on your air fryer basket size. To cook, fill the basket halfway and cook for 12-14 minutes. Be sure to slide out the basket and shake halfway through cooking time. (Actual cook time may vary)
@MHifihifi Apologies for the confusion regarding our air fryer instructions. Basket sizes vary, affecting the quantity needed to fill it halfway. The cook time is for a full bag, not necessarily what's in your basket. We've shared your wording feedback with our team. DM us if we can help!
@sparkymcqt We're sorry you're having a hard time finding our Oven Reds! Good news - they have not been discontinued! Please DM us your location, and we'll do our best to help.
@sodiamar Good news! Our Sweet Potato Puffs are not being discontinued. We understand how disappointing it can be when you can't find the Alexia products you love. Our team is working hard to restock them in stores ASAP. Thanks for your patience!❤️
@RobFontano We're sorry you had a disappointing experience with our Waffle Cut Sweet Potato Seasoned Fries! Please get in touch with us at 866-484-8676 (ref case #66484) so our team can assist you, or send us a DM. We're here to help!