@opodo I'm owed £1545 from you. It's been a year I've been trying to solve this matter. I've also tried reaching your cancelation insurance company @EuropAssist_SA that you charge 67£ for, whose contact numbers don't even work. Please resolve this, or I'm taking legal action.
@opodo Hello,
I’ve sent a DM with all the information but haven’t received a reply yet. I know my refund status is pending it would
be great to know what steps to take to make sure it happens soon.
Thank you
@opodo I have been waiting for a refund for a flight since March. I understand that waiting times are longer because of covid but it’s been 8 months now and many phone calls in the past. It doesn’t help that it’s gotten impossible to contact you directly either. Please advice.