@dupay_ae your transaction take more than 3 days to credit to India that too for a small amount. You are not transparent as to why you hold my funds without approval or notification and say there was KYC check from my bene bank, pathetic excuse #UAE#Payments DON’T use DU!
#uae#Payments please do not fall for their promotional rates as they are holding transactions for more than 2-3 days. I just made a high value transfer through @Botim_Official and it reached my same bene account in minutes. @dupay_ae is not transparent at all
@dupay_ae your transaction take more than 3 days to credit to India that too for a small amount. You are not transparent as to why you hold my funds without approval or notification and say there was KYC check from my bene bank, pathetic excuse #UAE#Payments DON’T use DU!
@dupay_ae what an outdated way to attract customers for money transfer and then not deliver the payment. I initiated the international transfer yesterday and it has not reached my beneficiary account till now. Horrible ! #UAE#payments
@dupay_ae I made an international transfer yesterday through your app thinking I can trust you service. Firstly your UX is absolutely terrible and my transaction has still not reached the destination. What a poor way to attract customers and fail service delivery #UAE#bad
@cbduae I unfortunately traded XAU on a gold account and have been tracking the rates daily, ur treasury seems to be at a snooze fest, and any questions asked over chat, agent Dina decides to end my chat and see then unfit for answers #UAE#service
@EmiratesNBD_AE why do I have to keep coming back here to raise complaints about your services every time. I made a high value transfer this morning from another bank which has released the funds and it’s stuck with you without any communication? #worst#CustomerExperience
@cbduae@cbduae Liabilities are closed last week, I’ve received confirmation but still no news of the No liability letter. This is seriously concerning as I’ve already mentioned that I have an urgent requirement #unhappy#servicefail
@cbduae I had closed my cards with your bank 2 days ago and you had charged me for NLC upfront. However the letter has not been shared still and i have a medical emergency that needs funds. Can you expedite the process please
@EmiratesNBD_AE Liabilities are closed last week, I’ve received confirmation but still no news of the No liability letter. This is seriously concerning as I’ve already mentioned that I have an urgent requirement #unhappy#servicefail
@EmiratesNBD_AE i’ve submitted a card closure request which you fail to action, had closed a card with CBD and they’ve actually done that within 24hours #bank#service
@EmiratesNBD_AE I received a call from the branch that processed my request with an explanation that CB is processing my Cheques. This is unacceptable as the other bank processed everything and have processed my NLC request too. In this age of digital era one does not cause legacy issue troubles
@cbduae Thanks for the prompt response CBD, appreciate Burhan khan for his support and guidance at the Nad Al Sheba branch and on phone.
Looking forward to receiving the NLC asap. Great job Burhan!
@cbduae How lame is your claim of being digital when you can’t even issue a liability letter within a day even after informing it it is required for a medical emergency #banking#uae#customer
I am really frustrated and troubled by @duCares@dutweets They are reflecting a non existing outstanding and contract on my AECB report, which is directly impacting my score. I have approached them multiple times for a resolution and they don’t provide none #uae#telecoms#worst
@OfficialADCB have to be trying make Adcb call me for card closure confirmation since 4 weeks now, first they take my cheque and disappear, then every agent lies that they called me but no one actually does. I would like to bring this to @centralbankuae#worst#bank#customerhelp
@OfficialADCB you guys are unbelievably bad in customer service. How do you expect a customer when traveling to call from their registered number. I will take this to CB for sure, blocking me from basic banking services