Alice Williams

Senior Policy Researcher @ Citizens Advice; Energy networks; Sustainability; Slowly working my way through all my cookbooks

[Anne Pardoe @AnneEPardoe]

This is terrying. If it's not enough to make Government wake up and put more energy bill support in place what will?

Behind these numbers sit countless people sat in the cold and dark because they can't put money on the meter. And it's only going to get worse as winter bites.

[Maisie Gibson @MaisieGibsonCA]

Half of @CitizensAdvice clients that come to us for debt help are in Negative Budgets - meaning there isn't enough money coming in to cover the essentials.

With the Price Cap remaining 50% higher than pre-pandemic, a Social Tariff is vital for preventing a crisis this Winter.

[Naomi Schraer @NaomiSchraer]

At @CitizensAdvice we understand better than most how hard the cost-of-living crisis is hitting families across the country

Net zero policies are key to improving people’s lives. A thread highlighting what’s at stake for consumers if they are delayed 🧵
https://t.co/PhV4V4XoGi

[Jonny Tatam-Hall @JonnyTatamHall]

September’s @CitizensAdvice #CostofLiving #data insights are out.

It shows that the crisis isn’t getting better and it’s getting worse in housing.

We helped a record number of people with a homelessness issue in August - and this was driven by private renters 🧵

[Will Johnstone @Will_JPolicy]

Not a great deal of detail to be pleased about here. Families with children under 2 years old protected from forced PPM installs, but children under 5 only require a further assessment before an install can proceed.

[Dr Elizabeth Blakelock (She / her) @CA_Blakelock]

📈Today Gillian Cooper from @CAenergypolicy told MPs that all the data trends we see here at CA are going in the wrong direction 🧵

[Citizens Advice Energy @CAenergypolicy]

Our new report Winter Warning suggests that millions are facing a winter as bad, or even worse, than last winter. A plan for Government support, targeted at households who need it most, is urgently needed

A summary 🧵 1/6

https://t.co/THRb0fzJp0

[Anne Pardoe @AnneEPardoe]

When energy suppliers and consumer groups write a joint letter, you know we're really worried!
Our data suggests that people will struggle even more this winter than last.
Government need to step in and make sure people can afford to keep their homes warm this winter and beyond.

[Citizens Advice Energy @CAenergypolicy]

🚨 Is increasing energy supplier profits really the answer to poor customer experiences and an affordability crisis? 🤔

Great to see our latest blog by Andy Manning covered in the FT.

For those without a subscription, we outline our concerns below 🧵 1/

https://t.co/gIDy9hHaOf

[Euan Graham @EuanGraham9]

Last week's @theCCCuk progress report set out an incredibly thorough roadmap of the policies needed to get on track for net zero. But in my view it has a bit of a blindspot:

Consumer Protections!

A 🧵 on why I think this is an area that needs more focus...

[Citizens Advice Energy @CAenergypolicy]

1/6 Interest in energy is at an all time high & as a result it’s been a busy few weeks in the Energy Policy Team @CitizensAdvice so here’s a round up with our latest work in case you missed anything...

[Jonny Tatam-Hall @JonnyTatamHall]

The latest @CitizensAdvice data shows that there’s a growing eviction crisis in the private rented sector.

In London and the South East we helped record numbers of private renters with eviction issues last month - but this is affecting all parts of the country. 🧵

[Alice Williams @AliceWilliamsCA]

2 in 3 tenants are cutting back on their energy use to mitigate the money wasted heating their cold, leaky homes. It's time for better energy efficiency standards in the rental sector.

[Charlotte Witsø @cwitso]

New figures from Citizens Advice show up to 1 million cancelled their broadband in the last year

Cheaper 'social tariffs' are available but only 5% on them atm. Millions missing out and, current rate, it'd take 25 years for everyone to get support 🐌

https://t.co/oUPdEjB632

[Alice Williams @AliceWilliamsCA]

The number of people @CitizensAdvice helped with crisis support has tripled between March 2020 and March 2023.

[Jonny Tatam-Hall @JonnyTatamHall]

The cost-of-living crisis is far from over.

Between Jan-Apr 2023 @CitizensAdvice has helped a record number of people with referrals for food banks or emergency charitable grants.

That's on top of nearly 70 other records in our bleakest-ever start to the year. 🧵

[Alice Williams @AliceWilliamsCA]

Shame to see that yet again energy efficiency is the missing piece of the NZ puzzle, when it has the potential to save households £100s every year.

[Euan Graham @EuanGraham9]

Today’s flurry of announcements gives us all plenty to wade through, but on Energy Efficiency it seems like a series of big missed opportunities and vague promises 🧵

[Alice Williams @AliceWilliamsCA]

Highlight from the week: speaking @UtilityWeek on engaging vulnerable consumers with energy efficiency. Great to be on a panel with @scottish_water 's Molly Horsley and (coincidentally) my old friend Jake Reynolds.

[Will Johnstone @Will_JPolicy]

Sunther’s story shows how vital it is that energy suppliers tailor debt repayment amounts to their customer’s ability to pay.

A quick thread on the difference that this can make🧵