Alicia Fu

UX team lead at CRA | Carleton U cognitive science alum | Views are my own

[Alicia Fu @AliciaFu_]

@emilywitha_y Our rule of thumb is to write all our content using a task-based approach! If there are common question/tasks, we incorporate them into our content with proper information architecture rather than lumping them all together in a giant FAQ page that’s hard to scan & navigate

[Frank Vermaeten @FVermaeten]

This was, and still is, a real team effort. The CRA swinging into action.

[Rod Gallant @Rod_Gallant]

Applications for #CERB start tomorrow. A lot of my #CRA colleagues will be answering the calls. We're all in this together and they will do the best they can on short notice & very unusual circumstances. Please be patient and kind. #COVID19

[Ericka S-R @erickasr]

Just shared my tips and a (short) curated list of resources that can help you and your team with working remotely. #remoteworking #FlexGC

https://t.co/1uitQmDdQR

[Alicia Fu @AliciaFu_]

@RobButler @alyssalynn100 It was amazing!! I’m so glad we had the opportunity to go 😊

[Alicia Fu @AliciaFu_]

So excited to be at CanUX for the second time! Canada’s largest annual UX conference, a weekend packed with amazing speakers from the UX industry

[Andrea Hill (she/her/elle) @afhill]

Public servants make more design decisions than the entire design industry (but don't think of themselves as designers) - @cydharrell at #canux

[Alicia Fu @AliciaFu_]

@AbrettiKristina Amazing work! 🙌

[Tyler Levesque @Tyler_onelove]

Feeling love at #ABSB I love my job 🌈😁 #PSPW2019 @KarenLButcher1 @GillianPranke @FVermaeten @HSDaniels @InaMelbourne @LGBTQ2Plus @amweatherall32

[Alicia Fu @AliciaFu_]

UX team hard at work brainstorming new designs 💡

[Alicia Fu @AliciaFu_]

My team hosted an ideation session this week to design a homepage for one of our UX projects! After several rapid prototyping phases, we “money voted” on a few of our favorite wireframes 👏

[Kim Goodwin @kimgoodwin]

A design is not an answer. It’s a hypothesis. Forgetting this leads to arrogance. Failing to communicate it leads to disappointed stakeholders.

[Bruce Bachelder @bman6410]

@GillianPranke Take away for me is to stress the importance of bringing your A game everyday and to add value to the work you do. #ccsdday2019

[Kristina Abretti @AbrettiKristina]

Tell us what we could do better. Tell us how we could make things easier. @CanRevAgency is listening and cares about putting people at the centre of everything we do. Have your voice heard!

[Alicia Fu @AliciaFu_]

Spent the week in Saint John NB engaging and collaborating with our front-end users. We ran moderated card sorts and cognitive walkthroughs with some of our new prototypes. Very thankful for the warm reception from Saint John Call Centre staff. What a productive week! 👏

[Himanshu @himvais]

That's some wholesome #UX by @lyftdesignteam

[Alicia Fu @AliciaFu_]

My team at Canada Revenue Agency is hiring UX specialists and web developers! 😊 please see the link below for the original job posting on GCconnex.

[Alicia Fu @AliciaFu_]

@TheInkBee Thanks for the retweet! 🙏

[Alicia Fu @AliciaFu_]

@quicklunarcop @pcwsmith This is my team! Thanks for spreading the word 😊