@SimonCalder Hi Simon, we’d booked a package with Tui which included Ryanair flights. Our outgoing flight got cancelled on Good Friday. We called them and they offered alternative TUI flights (from Gatwick, not Stanstead) at £600 more. Should we have been charged more?
@SimonCalder Ryanair cancelled our flight to Cyprus in June on Good Friday. It was booked as part of a package with TUI. It has cost us £600 to rebook to the same hotel but with TUI flights!
@Willia2311 @Debenhams I returned an item on 29th June and still waiting for my refund…… the told me it would be by 14th July, and now by 30th July. The last message said that it is being processed so they consider the matter closed - rude!! I don’t consider it closed until I have my refund.
@Brands_Hatch We love BSB and your circuit but your event exit traffic management is truly awful. Hardly a Marshall to be seen creating dangerous free for all. 1hr from getting in the car to leaving the gates. Please do better!
@greateranglia hello, will you be providing any extra capacity following the take that concert in Norwich next Tuesday. It looks like there is only 1 London bound train after the event finishes. Thank you
@greateranglia Hello, surely there must be an overall plan for the work. It is pretty isolating not being able to get into London at weekends using public transport. Surely someone within your organisation must have an idea of the overall pla n. So many weekends this year! Who can I email?
@greateranglia hello, can you please tell me the Saturday engineering works will be finished on the Ipswich to London line. Other than a break over Christmas, I’ve just checked til mid January. Many thanks
@ObserverUK I tried dealing with your customer service team when the issue occurred in August. It was a frustrating and unsatisfactory process. I am still not confident that my data is safe. You are not taking responsibility for this.
@ObserverUK This happened to me on 6th August. I asked https://t.co/NjnAgN5kjc to confirm that my data was received and received very unsatisfactory responses.