@etihad@EtihadHelp, Day 63 update, complaint still not assigned to anyone since 21st Jan 26. Bots on @EtihadHelp have been saying since 25th Feb that they will assist, but my complaint is still unresolved. I’m double-charged and out of pocket for £ 1,500. What a disgrace!
@etihad , you have double charged me and haven’t issued refund! Complaint lodged but no one care to respond within promised 28 days! What a joke! Indian/Egyptian call centres peddle lies all day along. I’ve been a member of @etihad for 15+ yrs but will never fly with them again!
@etihad@EtihadHelp@EtihadHelp , I wasted another 30 mins on the phone with your customer service listening so same lies as you (@EtihadHelp) tell in the DM. Simple question, why my complaint has not been assigned to anyone since 21st Jan 2026 when SLA is 28 days? Don’t use this airline @etihad
@etihad@EtihadHelp, follow up from above message, my case is still yet to be assigned to a person, what a joke! It’s not been assigned since 21st January 2026! Clearly its a broken system! Does someone actually works in your complaints team?
@EtihadHelp Its been 3 days, what is the update? My case is still not assigned to anyone since 21st Jan. I’ve made over 30 calls and all your staff simply lies! What’s your excuse?
@YouTube , you should restore @soldierspeaks account asap. This is insane that you are blocking freedom of spirit on your platform which will prevent people including me (Premium member) to quit your platform!
Negative Covid test, valid travel documents, Issued a boarding pass by BA and then later off loaded from a flight for being a British citizen, lost my luggage and changed my ticket status to ‘no show’. YES, this is my worst travel experience on @British_Airways