Alinta Energy

Official Twitter of Alinta Energy. Customer support, great content and energy product innovation.

[Alinta Energy @alintaenergy]

@Batman2242 @Batman2242 Hi,

To discuss this further, please complete the following form https://t.co/MeTSGB4he1

This is to ensure that your information is kept in a secure area.

Otherwise please call us and we’d be happy to help.

Thanks,
Jazzy

[Alinta Energy @alintaenergy]

@bruzo2 @bruzo2
Hi Bruce,

Alternatively, please reach out to our friendly customer service team who are available from Monday to Friday, 8am – 6pm and on Saturdays from 8am – 12pm, AEDT and AWST. Our East Coast number is 13 37 02, and our West Coast number is 13 13 58

Thanks,
Jazzy

[Alinta Energy @alintaenergy]

@kevantan_11 @MattM_78 @SevenPerth @FatCat @kevantan_11 @MattM_78 @SevenPerth @FatCat

Thanks Kevan! Great video 🧡

[Alinta Energy @alintaenergy]

@asphotos @asphotos Hi Andrew,

Thank you for providing this feedback, it is very useful. We are in the process of updating the app, and an update will be available App Store soon.

[Alinta Energy @alintaenergy]

@KyrieKyria37762 @Yoffi194 @KyrieKyria37762 @Yoffi194

Thank you for your interest, we're always looking at new opportunities. These are the projects we currently have underway.

https://t.co/29VhhSR4Sj

Thanks, Emma.

[Alinta Energy @alintaenergy]

@wf66 @wf66 Hi Warren, I'm sorry to hear you're having issues accessing your MyAccount. I'd like to check your account and look into this further for you. Can you please send us a PM or email to [email protected]? Thanks, Ari 😊

[Alinta Energy @alintaenergy]

@georgewgrundy @georgewgrundy Hi George, I'm very sorry to hear your gas has been disconnected. I'd like to check your account and look into this urgently. Can you please send us a PM or an email at [email protected], together with your account details? Thanks, Ari

[Alinta Energy @alintaenergy]

@Curzon79 @Curzon79 Hi Michael, thanks for reaching out. Feel free to pay using the biller code info located on your bill. Any payments made will be a credit on your open account with us. If you need further help, feel free to send us a DM! Thanks, Kai 😊

[Alinta Energy @alintaenergy]

@jeisonsanchez14 @jeisonsanchez14 Hi Jeison, thanks for reaching out! I'd like to look into this for you as that's a big jump! I've included a link for you to PM me or you can send an email to [email protected] 😊 Thanks, Lyla

https://t.co/wu58FAY9Ff

[Alinta Energy @alintaenergy]

@DraconInt @DraconInt Hi Peter, thanks for reaching out! I'm sorry you weren't able to get through! Unfortunately we were impacted by the Microsoft Outage on Friday and we did have to close our lines early. I believe everything is up and running if you could please try again 😊 Thanks Lyla

[Alinta Energy @alintaenergy]

@use_insert @use_insert Hi there, I'm sorry to hear you're having issues accessing MyAccount. I'd like to look into this further with you. Can you please send us a DM with your account details? Thanks, Ari

[Alinta Energy @alintaenergy]

@scottpevans Our general Customer Service line is 13 37 02 and our lines are open Monday to Friday from 7:30am to 5:30pm (AEST) and Saturday 7:30am to 11:30am (AEST).

Monday to Friday from 8am to 6pm and Saturdays from 8am to 12pm WST.

[Alinta Energy @alintaenergy]

@SilverDasher I have sent you a DM. Thanks, Ari 😊

[Alinta Energy @alintaenergy]

@Jayjayjo67 Hi Jason, thanks for reaching out. I'm sorry you have issues reaching out to us. I've sent you a DM to assist you further. Thanks, Kai

[Alinta Energy @alintaenergy]

@GeorgeC27937248 @GeorgeC27937248 no worries at all George. If you'd like to send us an email at [email protected] we would be happy to help. Thanks, Lyla

[Alinta Energy @alintaenergy]

@Crowie2024 @Crowie2024 No problem Tyson, let me know if you need further help 😊

[Alinta Energy @alintaenergy]

@Crowie2024 @Crowie2024 Hi Tyson, thanks for reaching out. We do not have plans with Kayo at the moment, however we do have other plans available for you. If you'd like to know more feel free to send us a DM! Thanks, Kai