@JustEatUK Your driver delivered the wrong Morrisons order. I messaged him 3 times with no response and reported it immediately.
I had to reorder the items myself, yet you're refusing a refund for goods I never received.
What exactly was investigated?
Once again, you’ve played a blinder and provided a bad service, @JustEatUK.
I order £71 worth of food and the delivery driver delivered someone else’s
Reordered and they are refusing to refund original order. Rubbish service. Dissapointed
@UberEats delivered wrong order and can you get through? Of course not. Pregnant daughter running after driver to be told nothing he can do. Tired of how customer service is. Want your money but no contact when mess up@joeandthejuice
@joeandthejuice really dissapointed. Spent £67 pounds and delivery driver sent wrong order and can you get through? Of course not. Pregnant daughter running after driver to be told nothing he can do. Tired of how customer service is. Want your money but no contact when mess up
£67 order - delivered wrong order. Chased driver down who said couldn’t do anything. Cannot get through to them - just a computer. Ridiculous customer service
@joeandthejuice
Still waiting for someone to contact me about my incorrect delivery. Five people not eating as a result and £67 down until you sort out
@joeandthejuice really dissapointed. Spent £67 pounds and delivery driver sent wrong order and can you get through? Of course not. Pregnant daughter running after driver to be told nothing he can do. Tired of how customer service is. Want your money but no contact when mess up
@lenovo_UKI In reply to my message sent earlier -asked for my details which I gave again!!! Only to receive the same response -will pass details on, someone will call or email. Have a great day! Joke. Let’s see if their complaints department need to pass me on!
@lenovo_UKI Absolutely rubbish. Customer service is scripted. Have had to call numerous times for money back and still have not got it. Will never buy again or recommend. Very disappointing
@JustEatUK Ordered 2 meal deals from McDonalds. Melon bags did not arrive - sent in a complaint straight away. Received email saying having looked into it they cannot refund. Asked numerous times why? £1.98 refund not in line with their policy!!! Fake customer service.