Alison Crews

[Alison Crews @AlisonCrews2]

@virginmedia I was talkimg to rhem aboit billing

[Alison Crews @AlisonCrews2]

@virginmedia got put on hold at 7:50 to speak to manager then line went dead at 8:30 and this was the second call of the evening after already being cut off!!!

[Alison Crews @AlisonCrews2]

@virginmedia worst customer service i have ever recived in my life tonight from several agents at virgin media and not even been with vigin a full month!!!!!!

[Alison Crews @AlisonCrews2]

@UK_CAA Therefore why did you give a timescale of the 14th of october in the first place???? There is something defo dodgy going on with the caa direct debit refunds im getting to much conflicting information from different people at work with the caa my confidence is running out now 🙄