Edward Liddle

[Edward Liddle @Altered_States_]

@LucyJLou21 Unfortunately my mum is on a key meter. She suffers from Alzheimer's and dementia and has a broken foot and rib after a fall. Currently she can't use her heating and is using a camping stove and candles. @ScottishPower are putting people's lives at risk with this.

[Edward Liddle @Altered_States_]

@ScottishPower I think it would genuinely be quicker to swap suppliers than get through to your customer service team. What a joke...

[Edward Liddle @Altered_States_]

@SP_EnergyPeople why does it take over a week to get help? Scottish power leaving my mum who has Alzheimer's with no way to top up her meter... Advised of 4hr wait time on phones but then hangs up. Been trying to get this sorted all week

[Edward Liddle @Altered_States_]

@ScottishPower at the point of having to check mum in to a hotel because you're customer service is next to none. The whole family have been trying to get in touch for a week to sort out a faulty meter

[Edward Liddle @Altered_States_]

@ScottishPower Tried calling you all morning but call hangs up because all of your operatives are busy but I was advised a 4 hr wait time...

How are we supposed to deal with emergencies? My mum who has Alzheimer's cannot top up her new meter until this is sorted....

[Edward Liddle @Altered_States_]

@ScottishPower so ... Tried calling twice last night and then hung up on after an hour. Chat got in touch this morning and can't do much because their software is down but advise it'll be 14 days before my mum can top up her meter. The help on twitter won't deal with me.

[Edward Liddle @Altered_States_]

@SP_EnergyPeople what's the point of keeping people on hold for an hour before disconnecting the call due to being busy. Been trying to get through for a week. Elderly lady with Alzheimer's left unable to top up her meter so living in the cold and dark.Shame on you @ScottishPower

[Edward Liddle @Altered_States_]

@ScottishPower Disgusting that you've left my mum unable to top up her electric for over a week. She has Alzheimer's and a broken foot atm and is living in darkness with no heating. We've all spent days trying to get through on the phone, just hangs up after an hour...

[Edward Liddle @Altered_States_]

@NYorksPolice Bower street, Harrogate. Still same problems after 10 years of not much changing despite Richard Coopers promises

[Edward Liddle @Altered_States_]

@WMPolice He looks a little funny

[Edward Liddle @Altered_States_]

Are we going to have one this year?

[Edward Liddle @Altered_States_]

@MagicRockBrewCo Hey guys, any news on when the next Cannonball run is going to be released.

[Edward Liddle @Altered_States_]

@AmazonHelp Order fulfilled by Amazon so I have contacted Amazon customer services but can only speak to an overseas call center who log a ticket and say itll take 24h and then nothing happens.

I've just been sent a link to a news report which says this is a BIG problem this year...

[Edward Liddle @Altered_States_]

@AmazonHelp @AmazonUK @amazon You've left my delivery outside and it's been taken. Ive been contacting your call center since the 22nd and keep being told they are referring it and it will be sorted in 24h but then nothing is sorted. Please can somebody help me

[Edward Liddle @Altered_States_]

@harrogatebus @Transdev Yes they are. But when it's everybody on the bus, some people with masks round their necks, people that wear them whilst getting in and then remove them then that is obviously not the case... Need to start taking some responsibility here...

[Edward Liddle @Altered_States_]

@harrogatebus @transdev

Juat wondering why your drivers areetting people on the busses without masks on, it's supposed to protect everybody else not the wearer and I would have not bought a ticket if I'd known this was being ignored....

[Edward Liddle @Altered_States_]

@AmazonHelp Is that the issue considered as dealt with then, just fobbing me off until you can claim insurance on the delivery and resend it? Somebody needs to contact the driver and ask him the address where he handed it over to. Why is that so difficult?

[Edward Liddle @Altered_States_]

@AmazonHelp How do I speak to customer service In the uk. You've misdelivered my parcel and your India based office is not helpful

[Edward Liddle @Altered_States_]

@AmazonHelp Will you be covering a weekends worth of bar takings that will be missed? How do I contact your legal team?

[Edward Liddle @Altered_States_]

@AmazonHelp It's down as delivered... Somebody needs to contact the driver.

This notion of just delaying and refunding is not acceptible I need my package tonight or I will lose a weekend of bar takings.

The third part drivers you employ need to be accountable for mis deliveries...

[Edward Liddle @Altered_States_]

@AmazonHelp Also- I nee this item today so that I can repair the main stairs going down to a bar that I manage. If we do not have the item then I will not be able to open for the weekend so this is critical. I pay for prime to ensure a timely delivery which you are not providing.