Alex Parsons

[Alex Parsons @AlxpAlex]

@dublinbusnews at stop 198. Bus 23 supposed to be here in 2 minutes according to electronic display. Now disappeared. And no bus 23. What happened to it? About 10 E1s just stopped by the way. Complete mess.

[Alex Parsons @AlxpAlex]

@dublinbusnews @TFIupdates My point @dublinbusnews is that none of your tracking service is accurate. NEVER is. App says one thing, electronic says another and it NEVER aligns to actual bus. It used to be okay but since you changed bus routes it’s messed up. WHY?

[Alex Parsons @AlxpAlex]

@dublinbusnews. For love of god sort out your tracking service. At stop 198. Waiting for 23. 7 mins on electronic display, 3 minute on app. Then disappears, no bus. This is a typical experience. Why waste time on broken infrastructure.

[Alex Parsons @AlxpAlex]

@dublinbusnews at stop 791. F1,F2 and F3 not stopping. Bus driver said they have been instructed not to stop at depot. What the hell is going on?

[Alex Parsons @AlxpAlex]

@TFIupdates @dublinbusnews I was at the stop 5 minutes before it was due. It counted down to due and bus did.m not appear. Why?

[Alex Parsons @AlxpAlex]

@dublinbusnews at stop 8309 where bus N2 count down on the app from 10 minutes to “due” then disappears and then no bus? Why the demoralising experience but no bus?

[Alex Parsons @AlxpAlex]

@TFIupdates @dublinbusnews The app was wrong. The bus did appear in 3 minutes but there was no sign of it on the app. Again. Conflicting info leads to massive distrust of the system. If I believed the app I would have walked and missed bus. How do you explain?

[Alex Parsons @AlxpAlex]

@dublinbusnews at stop 202 waiting for 23. . Both photos taken at same time. Two different pieces of info. How do you build trust with this? Please explain why this happens all the time?

[Alex Parsons @AlxpAlex]

@AerLingus can you clarify? I am a long time Silver member but denied access to lounge and Heathrow because fare was Saver. I travel on a monthly basis on same fare and have been Silver for years.
What has changed?

[Alex Parsons @AlxpAlex]

@TFIupdates @dublinbusnews Too late. I moved on. I shouldn’t one to teeet to get reliable bus service

[Alex Parsons @AlxpAlex]

@dublinbusnews at stop 1357. Bus 23 due in 4 minutes according to RTI and now completely disappears. Bus 24 supposedly due in 6 minutes and now just static at 10 minutes for last 5 mins. Why bother display times when nowhere near reality?

[Alex Parsons @AlxpAlex]

@AskPTSB I feel like your app never works. Now getting this message. I’m tempted to switch accounts

[Alex Parsons @AlxpAlex]

@AskPTSB my card was declined today and I get a 20102 error when I try access app. Are you having issues?

[Alex Parsons @AlxpAlex]

@AerLingus. Getting return leg from LHR to Dub on EI179 on Oct 30th but cannot check in online or app. Why is that?

[Alex Parsons @AlxpAlex]

@dublinbusnews But don’t the electronic displays update to reflect correct timings? What tech are you using that cannot track vehicle movements?

[Alex Parsons @AlxpAlex]

@dublinbusnews at stop 1357. Bus 83 due in 1 minute according to RT display. It disappears and now no bus. When is it due and can you sort out bus tracking.where is confidence in your displays?

[Alex Parsons @AlxpAlex]

@dublinbusnews at stop 175. #83 at 07:40 drove right passed and did not stop. 6 people at stop. Bus previously cancelled. What is happening? Any bloody service at all today??

[Alex Parsons @AlxpAlex]

@TMIrelandHelp Did you read my message? None of above. Using your App. No other tabs. What the hell happened? Why did you suspend me at the very last minute before purchasing? You prevented me buying tickets

[Alex Parsons @AlxpAlex]

@TMIrelandHelp why did you suspend me? Got to no 2 in queue after 2 hours. On a single devise, using your app, no VPN, no chance now of getting tickets. Why did you do this????

[Alex Parsons @AlxpAlex]

@TMIrelandHelp why did this happen. I am on a single IOS device. Was waiting since 8 am, no VPN or other bot.