@ZARA_Care So fast forward two weeks… after failing to successfully resolve the issue, your care team is now ghosting me for a second time. This is a pathetic excuse for customer service
@ZARA_Care 3 months ago, my Zara account was hacked and the hackers used my stored credit card to purchase thousands of dollars of gift cards and merchandise. Now Zara has flagged my information and I cannot make an online purchase. Please help me fix my account!!
@ZARA_Care@ZARA And to make matters worse, every time I contact your awful chat agents they just stop responding. Anyways, just fix it so I can buy things I don’t need.
I’m not sure where this level of security was when my account was being hacked and they were ordering gift cards for in-store pick up in NY when I live in WI..? But now I’m the one being punished when I’m the victim of fraud.. @ZARA_Care@ZARA
In the last 3 months I have had 2 international flights out of O’Hare. Both were with @Delta, and BOTH were canceled. How is this possible or acceptable? Now customer service refuses to offer a reasonable alternative. Will never be booking another flight with @Delta again.
@DaveSLawton@kkatiemcg One day when you get a girlfriend, I’m going to show her this tweet and be like jsyk Dave’s definition of marriage is ‘fuck a lot’