Amal Amaze

Engineering ⚙️ ➕ Product Success 📊 ➕ Product Management 💻

[Amal Amaze @AmalAmaze]

@MoCA_GoI Appreciate the acknowledgment, @MoCA_GoI. Detailed info regarding the damaged bag claim (PNR: FDMHVX) has been sent to your DM. Hoping for a swift resolution as @IndiGo6E has been non-responsive for days. @DGCAIndia @JM_Scindia

[Amal Amaze @AmalAmaze]

.@IndiGo6E @MoCA_GoI @DGCAIndia @Consumer_Affair @JM_Scindia
TOTAL FAILURE: Damaged bag claim (PNR: FDMHVX, 6E6626, Mar 20) is being ignored. Chat is useless & DMs/emails are ghosted. This is gross negligence. I demand immediate resolution! Stop ignoring me. #indigo #badairline

[Amal Amaze @AmalAmaze]

@IndiGo6E Still no response Here's AirSewa ID: RE952747. This is a blatant violation of DGCA Passenger Charter guidelines of damaged baggage. PNR: FDMHVX. Your "Customer Support" is a black hole of bot replies. Resolve this or I am escalating to the PGPortal and Consumer Forum.

[Amal Amaze @AmalAmaze]

@MoCA_GoI @IndiGo6E @IndiGo6E I have raised compliant with @airsewa_MoCA
Please find the grievance reference id : RE952747

[Amal Amaze @AmalAmaze]

@MoCA_GoI @IndiGo6E Waiting for your response on this.
@MoCA_GoI

[Amal Amaze @AmalAmaze]

@IndiGo6E Damaged item photos.I already shared multiple times

[Amal Amaze @AmalAmaze]

@IndiGo6E @IndiGo6E Pls acknowledge the DM

[Amal Amaze @AmalAmaze]

Hi @IndiGo6E — this needs urgent attention.

My baggage was damaged on a recent flight. The shoulder strap of my backpack was completely broken during handling, making the bag unusable.

[Amal Amaze @AmalAmaze]

@IndiGo6E @IndiGo6E Do u require any other info to proceed?

[Amal Amaze @AmalAmaze]

@IndiGo6E Hi @IndiGo6E, thanks for the response.

Yes, the issue was reported at arrivals. I’ve shared all requested details along with my boarding pass via DM.

Looking forward to a prompt resolution on this.

[Amal Amaze @AmalAmaze]

This damage occurred while the baggage was under your custody. Passing this off with a minimal voucher is not acceptable.
Requesting full compensation for replacement.
Escalating this due to no response:
@MoCA_GoI @airsewaDGCA

Request your intervention for fair resolution.

[Amal Amaze @AmalAmaze]

I’ve already emailed your customer relations team multiple times. It’s now been 3 days — no response, no acknowledgment.

This lack of accountability is concerning.

[Amal Amaze @AmalAmaze]

I reported this immediately at the airport. The only resolution offered? A ₹1000 voucher.

That doesn’t even come close to covering the cost of replacing the bag.

[Amal Amaze @AmalAmaze]

@BotTestingAcco4 Nice

[Amal Amaze @AmalAmaze]

@BotTestingAcco4 hello there, I need some test message

[Amal Amaze @AmalAmaze]

@BotTestingAcco4 Nice

[Amal Amaze @AmalAmaze]

@BotTestingAcco4 this is a parent message

[Amal Amaze @AmalAmaze]

@BotTestingAcco4 Nice

[Amal Amaze @AmalAmaze]

@FatehSher36 @iamsrk_brk @AliHasn91192635 @BotTestingAcco4 wow