Amanda

I before We

[Amanda @Amanda16624476]

@AfricanBank Thandeka from forensics called me today and assisted me and she resolved my issue, thank you.

[Amanda @Amanda16624476]

@AfricanBank Thandeka assisted me and my issue has been resolved

[Amanda @Amanda16624476]

@AfricanBank Thandeka contacted me and my issue has been resolved

[Amanda @Amanda16624476]

@AfricanBank can you ask either Tshepo or Thandeka to call and resolve my case.

[Amanda @Amanda16624476]

@AfricanBank I still haven't received any call from Thandeka, @AfricanBank it is clear that I will get into next week without access to my account

[Amanda @Amanda16624476]

@AfricanBank Can you start by taking your customers serious because from where I am standing I wouldn't advise anyone to bank with @AfricanBank after my experience, I don't know how many more days my kid has to miss school because of you.

[Amanda @Amanda16624476]

@AfricanBank Maybe you have certain clients that you take serious, because I can't be frustrated over a blocked Bank Account and following up on a dead end as if I committed some fraud while I didn't

[Amanda @Amanda16624476]

@AfricanBank @TopEmpowerment I don't want to mention your consultants that gets annoyed at me calling while I'm having my life stuck because @AfricanBank decides when they will unblock my account

[Amanda @Amanda16624476]

@AfricanBank @TopEmpowerment "Trusted financial partner" when I am sitting here with an account put on hold for reasons that do not make sense, it has been 3 days, 3 days and I can not access my account, 1 moment Tshepo from forensics is going to call me in 15 minutes to unblock it,

[Amanda @Amanda16624476]

@AfricanBank @TopEmpowerment Now I'm sitting here with a child who needs to go to school from Thursday but because @AfricanBank decided that they will give me a run around with my account, you are not taking me serious....

[Amanda @Amanda16624476]

@AfricanBank @TopEmpowerment ....what happened to "Forensic having received all the necessary documents and verified where funds came from, now only waiting for Thandeka to call and unblock it"...

[Amanda @Amanda16624476]

@AfricanBank @TopEmpowerment ..... I wait another 2 full hours for her to call me as promised, I then take another initiative to call again, all of a sudden now turn around time for a query tht was sent is 72 hours

[Amanda @Amanda16624476]

@AfricanBank @TopEmpowerment ...then all of a sudden Tshepo is not in, Thandeka will be calling me instead in 30 minutes, I wait another 3 full hours for Thandeka to call me, I take an initiative to call again, "Thandeka is busy on another call and can not take my call",

[Amanda @Amanda16624476]

@DonknowMcgrego Ngu Qongqothwane

[Amanda @Amanda16624476]

@AfricanBank My account has been blocked since yesterday with no success of unblocking it yet I've been going to your branch since I'm still frustrated with an account that is blocked for reasons I haven't even understood

[Amanda @Amanda16624476]

My account has been blocked since yesterday with no success of unblocking it yet I've been going to the branch since yesterday, it is so frustrating because I need to access my account

[African Bank @AfricanBank]

We're at the Durban Film Mart! Stop by our stand, grab a goodie bag, and open a MyWORLD Account or an Investment product, or apply for a Credit Card!

#AfricanBank #AudacityToBelieve #DurbanFilmMart

[Amanda @Amanda16624476]

#This is so frustrating, and I no longer have any patience now

[Amanda @Amanda16624476]

@AfricanBank

My account with you has been put on hold since yesterday and I have been going up and down to your branch and I am still unable to access my account, this is not frustrating because I need to access my account