Big thanks to @MyntraSupport@myntra for resolving my issue & processing my refund 🙏 I appreciate the support from the escalation team & grievance team. Grateful for the quick resolution & looking forward to shopping again! 📦
@MyntraSupport This isn't about me. It's about my friend and I'm escalating the issue because you guys aren't doing anything about it. Torn package, fake watch, company refuses to take it back, ₹40k gone! When can we expect a refund??
My friend had ordered a G-Shock rose gold watch (link below) for ₹40k from @myntra. To a shocking surprise, he received a fake one. The watch strap was made of cheap quality plastic and also had scratches all over it.
When he placed a return order, the delivery guy refused to take it back stating 'the watch failed the quality check'. Now he's sitting helplessly regretting his decisions. Check this out
CASIO G-SHOCK Men Watch G1272 GM-B2100GD-5ADR