@AmericanAir so was just told we have to enter a new complaint since our first one hasn’t been responded to. @AmericanAir is this how you treat your customers who have valid complaints??
@AmericanAir Lost an entire day of our all-inclusive vacation because a flight attendant did not show to work. Sent an email to the complaint dpt on June 1. Received automated response that they would respond in 5 days and crickets. Ref # 1-28377634064. Please respond