@MercedesBenz Kindly reach out to my referral manager, Honastasia, and request her to contact me. Ensuring my satisfaction as a customer is of utmost importance, as my current experience has left me highly disappointed.
2024 Mercedes GLE 450 Fully Loaded @MercedesBenz disappointing that we have an unsafe car that started rolling back while it’s off and parked and the complete opposite while it was on and parked. Luckily no one was hurt. Made a claim and nobody is reaching out to me. #Mercedes
@MercedesBenz Again this is exactly what I’m talking about. I clearly stated I called that exact number. I’m getting no response from my referral manager Honastasia. And I already stated I called that number. I’m not sure how you’re helping me anymore.
@MercedesBenz My executive referral manager is Honastasia. Unfortunately, the communication has been lacking, with no response despite daily messages. Improved outreach is requested.
@MercedesBenz I have been attempting to contact the provided number, 1-800-367-6372, consistently. Despite leaving messages and requesting assistance from a supervisor, specifically mentioning Anna, I have not received a response. I seek your assistance in addressing this matter promptly.
@MercedesBenz Beyond my dissatisfaction with the product's performance, the lack of responsiveness in customer service compounds my disappointment. I kindly request a prompt update on the status of my claim for resolution.
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5/09/23 11:59 PM PT
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