Ames Fowler

[Ames Fowler @AmesFowler1]

90 minute wait for phone support and chat is off line. Please contact me to resolve. How do I get my amp back?

[Ames Fowler @AmesFowler1]

@sonossupport my Sonos Outdoor speaker failed so I chatted with support who said the system is under warranty but had to be returned together. I am leaving town so had to expedite the return and returned the amp with the speakers as instructed but only received speakers.

[Ames Fowler @AmesFowler1]

And on and on. I don’t know how much you paid the magazines to rate you but they clearly didn’t investigate. @PCMag @Forbes @CNET I’ll not trust you again.

[Ames Fowler @AmesFowler1]

@ArloSmartHome DO NOT BUY Arlo, greedy scam. I’m heavily invested - 9 Cameras, 8 years and ongoing $15/month subscription. And now they want more money. I have two homes and they want a subscription for each home. Customer service is awful, buried in obfuscation and bot chat.

[Ames Fowler @AmesFowler1]

Features don’t really work - too slow on motion. Activity zones don’t work. The app, now “improved” is bizarrely hard to program. The “update” process was idiotic. Every phone my family have ever owned shoe up in the geolocation list with the name ‘iPhone’ so I can’t assign them.

[Ames Fowler @AmesFowler1]

Cameras are really expensive compared to alternatives

[Ames Fowler @AmesFowler1]

The cameras are very expensive compared to alternatives.

[Ames Fowler @AmesFowler1]

@ArloSmartHome I’ve been a loyal customer for 7 years and finally tired of being taken for granted. I want every single person interested in home cameras to know that Arlo is a scam. Read on.

[Ben Shapiro @benshapiro]

But women are from Venus

[Ames Fowler @AmesFowler1]

@AmericanAir Let’s see if you improve your DM response before I make sure that my network knows your true colors.

[Ames Fowler @AmesFowler1]

@AmericanAir I couldn’t be more disappointed with your service. This trip was your trial to earn my business as I’m searching for a new primary carrier. Leaving me behind in Miami on a tight connection that you created with bad scheduling and late departure is no way to earn it!

[Ames Fowler @AmesFowler1]

@AmericanAir Ok now what?

[Ames Fowler @AmesFowler1]

Then stand by and middle seats on 5+ hour flight without apology. I guarantee you could have put me with my wife, but you don’t care.

[Ames Fowler @AmesFowler1]

@MoviePass Seriously? 6 weeks ago you apologize yet you’re chat doesn’t even allow us to leave a comment or request. Just endless circles of nothing and then closes the thread. I get that you don’t have agents. But you can’t fix a software bug of this magnitude in six weeks?

[Ames Fowler @AmesFowler1]

@MoviePass if somebody from MoviePass doesn’t contact me this afternoon I will skewer this service as a scam with everyone I know in every outlet I can find starting with @MastercardNews

[Ames Fowler @AmesFowler1]

@TiVo I am so tired of your crappy product. $1000’s only to reboot. Refresh. Interrupt recording and then you stick add into my DVR. You stink.

[Ames Fowler @AmesFowler1]

@FrontierCare @FlyFrontier thank you for reimbursing the inappropriate bag fee. Next, empower and train your agents to take care of these things at the counter and you’ll find amazing results. Having to go through all of this is no way to treat customers or to be treated. Nice first step.

[Ames Fowler @AmesFowler1]

@FlyFrontier do you even care that we have options? As if it’s not enough to put your customers through the gymnastics of trying to figure out what a flight really costs, you then deliver the worst flying experience. Worst check-in experience. Worst customer service.

[Ames Fowler @AmesFowler1]

@NHL @Avalanche Would love to have seen it but your BS broadcast policy masked the game due to the OT coverage. Why not side by side? What crap.

[Ames Fowler @AmesFowler1]

@RobsRamblins @realcristiand @abc15 Plenty of $15+ per hour jobs out there. Go be worthy of one of those. Go be a CEO. Nothing is stopping you but your own victimization of a world view that the rest of us owe you something.