@Wickes I just picked up 8 boxes on Click & Collect. I’ve just had an operation so I only bought them as there was an option to get it brought to the car. They didn’t bring it to the car, I had to go in and now they’ve given me the wrong size lid. Can you send me the correct one?
@sainsburys I’ve just bought a discounted gammon joint.. the USE by date is two days ago, not today! How do I get a refund? I can’t go back to the store, I don’t have transport! Can you put it on my nectar card?
@robertwelchuk hi, I spoke to someone online about a cooks knife that came away from the handle back in July. It was barely used. They were going to send me a new one under the lifetime guarantee, but I’ve had or heard nothing!
@backmarket i’m being sent round in circles on your help pages! I am a new customer but my £15 code would not work when I just bought a phone. Please can you help?
@MyCraftClub just been scammed for £50 by these guys. Look at the Trust Pilot reviews. You buy a product from them and they put you in a subscription that you do not consent to. I’m fuming! Have emailed but no reply. Other reviews say you get nowhere as it’s a scam
@Superdry I have three parcels to send back (three separate orders) and I’ve just realised I have to pay £2.45 per parcel!! Is it possible to send them all back together? Better for the environment and my wallet 🤞🏻 There are only four items
@nextofficial I have bought ten swimsuits, I only want to keep one but don’t want to get stuck with nine! They are all currently still in the bag I collected from store, I’m scared to open it in case I get stuck with it all!
@robertwelchuk my knife just did this when cutting a carrot!! Nearly cut me! I only use it once a week/every two weeks as I’m too lazy as I have to handwash it. Isn’t it supposed to be under some sort of guarantee? It was a wedding present!
@Etsy I bought an item and asked for it to be upgraded to speedy post via message straight after. I asked them to change the address too so I would get it in time. They sent it to the wrong address but promised refund. They have now blocked me! Can you help?
@PearsonSchools please can you give me an email address for customer services? I keep emailing finance about incorrect invoices and either get incoherent waffle back or no reply. Apparently one of them got sent to the US Navy in error. It honestly beggars belief how bad it is! 😂
@JohnLewisRetail I had a dishwasher installed in December. I’ve recently realised it’s leaking underneath and damaging my flooring. What do I do? I paid you to install it… thanks
@currys is there a problem with your website? I’ve been trying to buy a fridge for two days but can’t get beyond the address screen. I’ve tried Chrome, IE and my phone. Did a video chat to customer services yesterday and they cut me off!