Amrita

If it is to be, it is up to me.....

[Amrita @Amrita2111]

@amazonIN @AmazonHelp @AmitAgarwal @manish_tiwary
@JeffBezos
Amazon is the real dafaulter and fraud.
Finally it’s been 1 month and I did not get the appropriate reason to not consider my https://t.co/AFbOpjmKhj took it’s own decision without satisfying my concerns and looted my hard earned money.
it was very disappointing .
Anyway I lost my hope in Amazon and now my moral conscience doesn’t allow me to do shopping on Amazon.
Good bye Amazon.
Keep looting.
Please do not send your fake replies.

[Amrita @Amrita2111]

@JeffBezos I have been trying so hard because it is my hard earned money and I very much know that I am genuine otherwise why would I waste so much of my time and efforts on costumer care discussions, talking to consumer forums, following on X again and again etc. I can not do more than this. I am giving up on my money, Now the treatment, Amazon is giving me is more than the money.its very very disrespectful and disheartening.

[Amrita @Amrita2111]

@amazonIN @AmazonHelp @AmazonPrivate @AmitAgarwal @manish_tiwary @JeffBezos
EVERY COSTUMER HAS RIGHT TO KNOW ABOUT HIS/HER MONEY OR APPROPRIATE EVIDENCE
From last two days I am getting the same mail.
It was not at all in a tamper proof bag. I have highly objection about your one after another false statements.I was received only a normal cartoon  with 1 kg jaggery and without any receipt inside or outside.
I am really fed up with this. 

What is the evidence,you have that the box delivered, was sealed or tamper proof? 
Do you have any pictures of delivery at my door? Please show https://t.co/yxcOTpRFe0 are just encouraging the delivery boy for his wrong doing.

It is a costumer’s right to know about his/her https://t.co/a3nqGaXR21 must provide me the evidences, on which you have given this resolution.

I am not happy with your resolution as you are not at loosing end. The money was mine and you didn’t even consider it from my perspective once.I am very disheartened by this one sided decision and decided not to continue any purchase from you.

[Amrita @Amrita2111]

@JeffBezos I am not getting a proper Channel to talk about this. Here associates are telling that talk to our social media team.The social media team says some investigation team is responsible for resolution and the investigation team didn’t contact me to elaborate. If I am not satisfied then concerned team has the responsibility to explain me.

[Amrita @Amrita2111]

@AmazonHelp @amazonIN @AmazonPrivate @AmitAgarwal @manish_tiwary @JeffBezos Yes I know your best offering. I don’t expect my money from you now. But I need to know the basis of your resolution.

[Amrita @Amrita2111]

@AmazonHelp Yes I know, your best offering but you must provide me the basis of your resolution. It is my right. Don’t be so arrogant.

[Amrita @Amrita2111]

Finally I don’t have any expectation of my money refund now but at least tell me that how am I at fault. Apparently there must be a communication gap.
Is anyone present here to discuss on this openly without any prejudice.

[Amrita @Amrita2111]

@AmazonHelp Already sent

[Amrita @Amrita2111]

@amazonIN @JeffBezos @Amazoninas @AmazonPrivate @AmitAgarwal @manish_tiwary @AmazonHelp
Feeling cheated by the unprofessional & inhumane behavior from Amazon Investigation team.
I am a regular Prime customer since last 8 years with Amazon & never encountered such incidence in past.

My order no’s- 406-7773622-3483539(Jaggery) & 406-0636505-9940334(2 watches) were merged in a single carton (in fact, it is strange to know that 2 Kgs Jaggery packed with sensitive smart watches in the same box 😊, but anyways).
On 7th Jun, the delivery boy arrives and ask for OTP, followed by handing over carton. The moment i opened box i realized, watches are missing, tried to get hold of the delivery boy but he was smart enough to escape.
Through society guard we were able to contact the delivery boy who strangely asked me to raise an “exchange of the items” and obviously if I do not have the items what will I exchange it with. He said that “leave everything on him & confirmed that he will arrive to do the exchange”. This clearly indicates his unethical practices & wrong intentions.
Then within next 30 mins, I logged a complaint to Amazon customer care investigation team and explained the intentions of delivery boy and the complete incidence.
Now, amazon team told me that they did investigation and as per them the box was having all the items and no refund/product is possible, they were trained not to discuss anything but just disconnected after giving verdict.
The trust earned in so many years tarnished & my hard-earned money lost along with trust. I have never raised such complaint in so many years, in fact i have been ordering expensive items regularly but such incidents never happened.
The response from investigating team is shocking, looks like it’s a fraud not only at the delivery boy level but even the investigating team is supporting this act arrogantly. Amazon does an internal investigation and the customer has no rights to cross question and know the basis of conclusion for own hard earned money loss.
@consaff @jagograhakjago I have also raised a complaint in Consumer forum and looking up to your valuable support, docket number is: 5897321.

[Amrita @Amrita2111]

@AmazonHelp Seems you do not have any answer?

[Amrita @Amrita2111]

@AmazonHelp Can you please do something into this or we are just playing message message

[Amrita @Amrita2111]

@ashjha12 @amazonIN @JeffBezos @Amazoninas @AmazonPrivate @AmitAgarwal @manish_tiwary @AmazonHelp It seems that they @manish_tiwary @AmitAgarwal all are deaf and don’t care about their costumers.
Success has got to their head. One should always remember,Nothing stays forever.

[Amrita @Amrita2111]

@AmazonHelp If I would have received appropriate resolution on mails or customer care, I would not be here wasting time….@JeffBezos @amazonIN @amazon @AmazonPrivate …

[Amrita @Amrita2111]

@amazonIN @JeffBezos @Amazoninas @AmazonPrivate @AmitAgarwal @manish_tiwary @AmazonHelp

It was really a pathetic experience with Amazon. Ultimately I am bound to accept that I would not get my own money or product.May be the amount was penny for you all but for me it was my hard earned money.
No action was taken. Not a single call or message or mail,I got for resolution of my problem.Nothing has happened and I am feeling very disheartened and disappointed. Felt very helpless.
You can ignore the costumer. You are a big company so you can do anything but remember, God is above all and he is watching everything.
I will not delete the app alone but will make sure that my known people also quit… thanks

[Amrita @Amrita2111]

@amazonIN @JeffBezos @amazonPrivate@AmitAgarwal @manish_tiwary
“BIG MENTAL HARASSMENT,TOTAL CHAOS !“
Complete contradiction while discussing with costumer care,
On 14th of June,after discussion I got a mail from Amazon,confirming my refund.
On 18th of June,after discussion ,again I got a mail for refund.
But now the costumer care associates denied it very arrogantly . Does it mean that your mails have no authenticity? This is a complete chaotic system. @JeffBezos @amazonIN @amazonPrivate @AmitAgarwal @manish_tiwary please look into this. This is a serious concern,which needs to be rectified.@JeffBezos you are a big company as it looks but in my experience I have not seen even a street vendor backing out from words so frequently.
@JeffBezos @amazonIN @amazonPrivate @AmitAgarwal @manish_tiwary Look at it from the costumer perspective, somebody feeling cheated already,shown a ray of hope one day and next day a different statement, another day another statement, another day another statement…. We are the end users who is been cheated by the system. Now with this unethical and inhumane behaviour, how can anyone expect justice.

[Amrita @Amrita2111]

@AmazonHelp @AmazonHelp , what is the status of my last mails? No one even reads them, did not see even a single revert on mails in last 14 days… don’t make a fool of us…
@JeffBezos @amazonIN @amazon @jagograhakjago

[Amrita @Amrita2111]

@AmazonHelp @amazonIN @JeffBezos @Amazoninas @AmazonPrivate @AmitAgarwal @manish_tiwary @amazon @AmazonHelp , I am ready to Revert but do your homework first so that we can start from the point your team closed, rather than starting a new thread …
@JeffBezos @amazon @amazonIN

[Amrita @Amrita2111]

@AmazonHelp @amazonIN @JeffBezos @Amazoninas @AmazonPrivate @AmitAgarwal @manish_tiwary @JeffBezos @AmazonHelp @amazonIN @amazon
Same reply, since 10th Jun, but no actions….now you will ask me to fill the link n then follow on mail… you are supposed to help and not to just copy paste standard answer….