Amulya Nishanth

[Amulya Nishanth @AmulyaNishanth]

@FitbitSupport Please stop selling fitbit Versa and versa 2 with immediate effect and fix your problem.

Have some courtesy. It's a £200 smart watch, not a £20 watch. I'm fitbit user from 2015. With all due respect, stop selling fitbit versa and recall all affected fitbits

[Amulya Nishanth @AmulyaNishanth]

@fitbit @FitbitSupport @FitbitUK

Please don't buy fitbit 😫
I dunno why but after spending so much time and money , i hate to say this.

Genuinely, I had a very good impression on fitbit untill buying fitbit versa last year.

FITBIT can now happily change their name to FailBIT

[Amulya Nishanth @AmulyaNishanth]

@FitbitSupport Hello @FitbitSupport , your team is useless again. Same reply which i got almost an year back.

How can you hold a complaint for an year ?

£200 worth smart watch it is. How many you've sold ? How many people complained ?

Is there a list of smartphones it is compatible with ?

[Amulya Nishanth @AmulyaNishanth]

@FitbitSupport Today is 13-07-2020.

Please, can you give me a date by when you think my issue will be solved ?

[Amulya Nishanth @AmulyaNishanth]

@FitbitSupport It's a shame that all you speak over DM is to check with email team.

Strange, very strange.

If you're unable to solve issues of existing customers, who've spent £200 on a smart watch.... CLOSE YOUR SHOP :-)

[Amulya Nishanth @AmulyaNishanth]

@FitbitSupport Hey, @FitbitSupport. Not the kind of experience that I wanted to have. Thanks, please check below screenshot. To check on this, please DM us your Fitbit account email address, phone model and OS version. Restarted 100 times, FYI.

[Amulya Nishanth @AmulyaNishanth]

@FitbitSupport Hello ... So, is this all you've got ?

My original problem was fitbit was not updating for new update and you keep saying that ?

This is really irritating, going in circles and I'm never going to get an answer.

Please can you DM me your contact number.

[Amulya Nishanth @AmulyaNishanth]

@FitbitSupport No, i don't want to share my story as it'll definitely end Versa sales

[Amulya Nishanth @AmulyaNishanth]

@FitbitSupport Biggest Joke of 2020 !!! It'll never download !!! Even if downloaded , it will never update the tracker !!!

Watching below update notification from close to 6months now

[Amulya Nishanth @AmulyaNishanth]

@FitbitSupport

[Amulya Nishanth @AmulyaNishanth]

Hi @FitbitUK I have a Fitbit Versa that doesn't update, doesn't give me notifications, doesn't connect to music player. Basically, it just works as a pedometer. I raised a complaint with yourselves and have been waiting for a solution since 3 months. Care to update the status?

[Amulya Nishanth @AmulyaNishanth]

@FitbitSupport Hello Again, teribble service !!! It's been months now and I'm running out of patience !!! Please update your website about compatibility issues or stop selling these junk.

And your support team gets 0⭐s.I'm using Android and close my case stating its iOS compatibility issue.

[Amulya Nishanth @AmulyaNishanth]

@MDasigi @Stylehub6 Lol I just saw your reply. It was to help my cousin with her MBA project.

[Amulya Nishanth @AmulyaNishanth]

Can’t go wrong with @Stylehub6.. 👌🏽