@SharafDG completely ruined our Christmas. Refusing after two weeks of calling to fix/replace our NEW faulty cooker. Aggressive & lying technicians, cutting calls, no call backs. WORST customer service, and now no Xmas dinner for my family, all food wasted.Hope you’re happy.
@SharafDG As you can probably understand, we have already spoken to many Many people who havent helped at all, so I wish to have a direct contact of someone who has the authority to actually help me with this problem.
@SharafDG now not even you are replying to me. Another closed complaint by your CS (called miss MADHU ) to top off everything else. 3 weeks this has been going on for. Why is this so difficult?! WORST SERVICE EVER. I will not stop tweeting until I get a personal email from you
@SharafDG The ordeal continues. Your fantastic customer service closed our complaint. Husband on the phone yet again trying to solve and it’s closed. I want a personal email of a manager and I want it now. This is the most unbelievable service I have ever experienced
@SharafDG One technician wrote a load of false recordings for his report so it looked like it worked fine and when we called him out, he ripped the paper up so we asked him to leave.
@SharafDG It’s too late now, our dinner is ruined. All we want is for someone to do their job instead of lying - we were advised from your own staff to tweet you as telling several of your managers didn’t seem to want to swap the cooker
Well done to North’s Most Stylish ‘Best Friends’ winners Mandy & Rosie - pals for 44 yrs. Over £48, 000 and counting raised for @Highlandhospice tonight. Delighted to be hosting again for its 4th year, congrats to all the Besties - great cause & a hoot to boot! ❤️🌻