Amy Baker

Idea Generator. Solution Curator. Maker.
Helping people grow businesses by finding, catching and engaging others.

[Amy Baker @AmyBakerSpry]

@Shopify administration pages are down?!?!

[Amy Baker @AmyBakerSpry]

Thanks to the folks in customer service at @getaroomcom for helping resolve the billing issue and making things right! Appreciate it!!!

[Amy Baker @AmyBakerSpry]

@getaroomcom Thanks @GetARoom for helping work through the billing issue and making things right for me as a customer! I appreciate your help coming to a quick resolution!!!

[Amy Baker @AmyBakerSpry]

Disappointed to learn @getaroomcom charged me $100 more for my hotel reservation than reserving directly with the hotel. And they wouldn't escalate my call to a supervisor. Sent me an email for any follow up from "Customer Care & Escalations Untitled Ticket" #NotHelpful

[Amy Baker @AmyBakerSpry]

@getaroomcom Thanks @getaroomcom for reaching out to attempt to resolve the issue but unfortunately the call back number I was given only rings busy with no access to VM to leave a follow up. Tried seven times but no luck.

[Amy Baker @AmyBakerSpry]

@getaroomcom I would but unfortunately didn’t receive an original receipt. Here’s my untitled escalation number if that helps? 2867294

[Amy Baker @AmyBakerSpry]

Looks like a great time of learning and fun at @IndyDesignWeek. Nice job @ramanohri

[SEP @wwwsepcom]

SEP CEO and @IndyDesignWeek speaker @ramanohri with his @SketchSquad123 sketch from #indydesignweek

[Amy Baker @AmyBakerSpry]

12 powerful posters of female scientists. I’d hang these up! https://t.co/htCXjUNtg4

[Amy Baker @AmyBakerSpry]

@ecrg_thebigo Track 2 is not working still?

[Amy Baker @AmyBakerSpry]

@USPS best way to determine why a package mailed on Apr 9 is as of today still not delivered but marked as 'delayed' with no further information? Tried usps email but was broken, tried phone but 1 hour wait...

[Amy Baker @AmyBakerSpry]

@johannhari101 Thank you for writing Lost Connections. It was stunning and enlightening on so many levels.

[Amy Baker @AmyBakerSpry]

@DDDevils Where the best place to watch the live stream? https://t.co/8rkZlI27dV hasn’t been up for the last couple of bouts. Found it on YouTube and now that doesn’t seem to be working either?

[Amy Baker @AmyBakerSpry]

10 Laws Of UX, Illustrated https://t.co/IrxnB0Tm5U

[Amy Baker @AmyBakerSpry]

@AmericanAir On the plus side thanks for seating me in a row to myself (at least so far)!

[Amy Baker @AmyBakerSpry]

@AmericanAir Sadly the team at the airport sent me to the kiosk which wasn’t functioning and they said that was the only way to upgrade boarding priority which I actually already paid for but anyway....

[Amy Baker @AmyBakerSpry]

@AmericanAir human and computer fail. Gate attendant can’t make priority seating change. Kiosk isn’t working and customer service directed me back to gate agent. Poor #cx

[Amy Baker @AmyBakerSpry]

Real time #servicedesign (with years of planning). How One ER Handled Hundreds Of Las Vegas Shooting Victims At Once https://t.co/oWpTpnh44i

[Amy Baker @AmyBakerSpry]

Your Guide To Generation Z: The Frugal, Brand-Wary, Determined Anti-Millennials https://t.co/sTHkLr7oCY

[Amy Baker @AmyBakerSpry]

Frog’s Turi McKinley: Customer-Centric Change Is Key To Success | Fast Company https://t.co/oKFqZyGmG6 #CX #insideout

[Amy Baker @AmyBakerSpry]

Why Your #Kitchen Looks the Way It Looks https://t.co/ug8vE9AYe9 #womenindesign