Amy Roffmann New

I'm an improver... always in search of something new to #improve. I tweet on #management, #efficiency, and #sustainability... plus some #random thoughts.

[Amy Roffmann New @AmyRNew]

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[Amy Roffmann New @AmyRNew]

You can usually charge a premium for reliability and excellence. While others may compromise, your commitment to quality becomes a beacon attracting discerning customers who value lasting value over short-term savings.

[Amy Roffmann New @AmyRNew]

Happy employees who take pride in their work translate into superior products and services. Investing in quality pays dividends in employee satisfaction, productivity, and innovation.

[Amy Roffmann New @AmyRNew]

As business owners, we're constantly navigating the intricate dance between costs and profits. Sometimes, cutting quality seems like a way to save. But let me share a little secret from my business journey: Cutting corners on quality is a shortcut to nowhere! 🧵

[Amy Roffmann New @AmyRNew]

In a world full of choices, customers will return to you over and over again for quality goods. In a world full of choices, customers will leave you in a nanosecond for meh products.

[Amy Roffmann New @AmyRNew]

Low-quality products or services lead to customer complaints, returns, and damage control. The time and resources spent fixing these issues could be better invested in elevating your brand.

[Amy Roffmann New @AmyRNew]

Think of quality as the unsung hero of your brand. It's the ambassador that speaks volumes about your commitment to excellence, even in your absence. Customers may not always notice when things go right, but they sure do when they go wrong.

[Amy Roffmann New @AmyRNew]

6/6: For me, it's not about lengthy documents. Quick notes, short white papers, and even infographics (snapped pics of whiteboards count!) are my go-tos. Done right, a small investment in documentation shapes resilient, knowledgeable, and forward-thinking teams.

[Amy Roffmann New @AmyRNew]

A thread: Unsexy but vital documentation is an Investment in the future

1/6: I get it—not the most thrilling topic, but bear with me. In my career, I've found that documentation is more than just a record; it's a strategic investment in future success. Here's why it matters:

[Amy Roffmann New @AmyRNew]

5/6: Risk Mitigation: In our ever-changing world, documentation provides a safety net. It minimizes the risk of critical knowledge being tied to memory rather than perpetually available.

[Amy Roffmann New @AmyRNew]

Incorporating feedback and recognition into our daily interactions isn't just for the workplace. It's a small act that adds a sprinkle of joy to the world. As we navigate the season of retrospection, let's make positivity contagious. #SpreadJoy

[Amy Roffmann New @AmyRNew]

Recognition is the public applause for outstanding efforts and graceful recoveries. In teams or small encounters, a positive pat on the back fosters motivation and learning. Recognize someone's accomplish, and add a little joy to everyday encounters. #Motivation

[Amy Roffmann New @AmyRNew]

Feedback is a private mirror, reflecting what we might not see in ourselves. Whether highlighting (or nudging) positive behaviors, it's a powerful tool in everyday encounters. Try giving some feedback to friends, colleagues and even family to help them bloom. #Improvement

[Amy Roffmann New @AmyRNew]

As we step into the season of retrospection, let's hit the brakes on self-doubt. Instead, focus on two powerful forms of communication: feedback and recognition. In our everyday interactions, these tools can spark positive change and celebrate accomplishments. #Communication

[Amy Roffmann New @AmyRNew]

What if every workplace whisper-campaign focused on the best and brightest ideas? Let’s use our power to ignite innovation and productivity. #leadership #success

[Amy Roffmann New @AmyRNew]

I'm no stranger to the occasional negative thought. However, we each have the power to inspire, motivate, and uplift. Imagine a workplace where positivity and innovation spread like wildfire. #leadership #success

[Amy Roffmann New @AmyRNew]

A gloomy outlook can bring down enthusiasm in minutes, and the effects linger. Did you know it takes ten positive interactions to overcome one negative one? Stop the spread of negativity. #leadership #success