@SmythsToysUK hi, I got confirmation of a refund email on the 31st of December and I still haven’t received it can you let me know what’s going on please
@dpd_support@marksandspencer whilst I appreciate you are busier than ever, Its not appropriate to leave my parcel, in my plant pot in the rain. Its a Christmas gift that is now ruined. I have been in all morning waiting for this parcel, which has already been delayed.
@TheRangeUK Instead of posting all over twitter about how great you are, maybe you should reply to messages sent from you mid May regarding orders made and not fulfilled. The customer service is an absolute joke.
@dhlexpressuk where is my parcel? When I go to Track it all it says is out for delivery 26/05 - that was yesterday and I’m still waiting! Can’t get hold of anyone, utter joke!!