Amy Jane

[Amy Jane @Amy_Jane83]

@tailsdogfood absolutely shocking customer service! Delivered us the food mean for another dog. Luckily I noticed before feeding to my dog as she has allergies and would have been dangerous. Have emailed and WhatsApp’d @tailsdogfood on Thursday and still no reply. Disgusting.

[Amy Jane @Amy_Jane83]

So disappointed with these roses 🥀 . Two days after I get them home and this is the state they’re in...yes they have had food and water! #disappointed #waitroseflowers #poorqualityfromwaitrose #waitroseandpartners #johnlewisandpartners #poorrose

[Amy Jane @Amy_Jane83]

@BMBillericay Just checking whether nursery will be open as usual tomorrow?

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo 38654105

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo I ordered clothes that were never delivered and I want my money back.
Claim form originally sent 2wks ago

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo I've sent an email to your priority email address. Apparently you respond within an hour..that was 5hrs ago and surprise, surprise...NOTHING

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo I've tried numerous emails, twitter and Facebook and still no response. What do you want me to try next - carrier pigeon?! #worstserviceever

[Amy Jane @Amy_Jane83]

@beccaof3 @sofafe Thanks for the tip. I called once but the line just went dead. I can't believe how shockingly bad they are!!

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo I have sent a message on Facebook

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo I have already emailed you countless times. Can you not reply to me?!?! This is diabolical customer service.

[Amy Jane @Amy_Jane83]

@WhichUK I placed order with @boohoo and the goods never arrived. Completed a claim form 2 weeks ago and they've done nothing. Please help

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo You are holding my money unlawfully. I have never received what I paid for an you haven't so much as acknowledged my claim.

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo My DM to cshelp keeps failing but I have sent numerous DMs to @boohoo and resent the claim form and emails etc. PLEAESE GET THIS SORTED

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo Any chance of an update...??

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @sofafe @boohoo I feel your pain!

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo Maybe inform your customer of the status then.
At this point I don't care about the courier. I want my money back for goods not received

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo I have resent ALL emails to claims. I expect some sort of response today or I will take further action.

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo I do follow you

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo But I did that 2 weeks ago and sent numerous chasers and heard nothing..??

[Amy Jane @Amy_Jane83]

@boohoo_cshelp @boohoo Errrr when?! Seriously, do I need to be taking further action here?