Ana

[Ana @AnaHobbyAccount]

@MBonvoyAssist can you get your Moxy hotels in Paris to stop putting caffeine in their welcome drinks? Or at least be willing to make an exception when I explain to them that I can't have caffeine?

[Ana @AnaHobbyAccount]

@HiltonHonors still waiting for a reply to my email sent directly to a hotel, with some accessibility requests. Your app is cool, but do you think a human could reply to me?

[Ana @AnaHobbyAccount]

hey @Redken5thAve maybe stop emailing me about how 500ml refills of ABC are on sale if they're out of stock? 5th email i've gotten, they're still out of stock.

[Ana @AnaHobbyAccount]

@AnnTaylor I have attempted to contact your customer service and emailed twice. Zero response. I sent in my returns with your shipping label, it's 15 days, and you still have my money. will I be getting either a refund in the foreseeable future? or a response?

[Ana @AnaHobbyAccount]

starting to think @Cinemark 's whole movie rewards club is a bit of a scam. And why don't they ever answer their emails?

[Ana @AnaHobbyAccount]

Still waiting for my miles to post from a @Delta codeshare flight on December 27th. Yes, last YEAR. Contacted them 3 times, was assured it'd happen, and still zilch. Starting to think they don't actually WANT to give me any miles.

[Ana @AnaHobbyAccount]

@bestwestern turns out the amtrak website doesn't work outside of the US! A little annoying when I'm abroad but want to check that my miles posted/book a rewards trip for when i'm back. You may want to get on that....

[Ana @AnaHobbyAccount]

@bestwestern how do I contact the hotel i'm staying at via email? It is abroad and international calls are expensive. Why is there no option beyond phone listed on their contact page?

[Ana @AnaHobbyAccount]

@Delta it's been saying this for 10 days. It's 10 days since my flight. Help?

[Ana @AnaHobbyAccount]

@meliiiix what happened now?

[Ana @AnaHobbyAccount]

Hotels Will Be Banned From Adding Hidden Charges to Your Final Bill in 2025—Here's What to Know https://t.co/NqUftpWPUS
COOL! You hear that @IHGOneRewards @Accor so many times I've skipped your hotels because of this!

[Ana @AnaHobbyAccount]

@bestwestern Bit late for this now...my stay was 2 days ago.

[Ana @AnaHobbyAccount]

@Amtrak I am hard of hearing and therefore find calls difficult. I was hoping to access mya ccount online. Is there an issue with your website?

[Ana @AnaHobbyAccount]

@Amtrak ??? it's been like this for 24 hours

[Ana @AnaHobbyAccount]

@bestwestern best western arcadia in Vienna

[Ana @AnaHobbyAccount]

@Accor a $29 "resident fee" to stay at your hotel? I was incredibly excited to check out the 21c Museum hotels collection, but I will not be booking it now. Your deceptive pricing practices and money grabs have driven away this customer...for good.

[Ana @AnaHobbyAccount]

@PeacockTVCare I was wondering if you could answer my question as to why the opening ceremony is unavailable? Olympics coverage is part of what I thought I was paying for.

[Ana @AnaHobbyAccount]

@peacock where's the paris olympics opening ceremony?

[Ana @AnaHobbyAccount]

@PeacockTVCare Why?

[Ana @AnaHobbyAccount]

@IDPH how do I submit a complain via the website? It requires a verification code that can be found nowhere on your site...is there a reason you make it so difficult to submit complaints?